Assistant Conference and Banqueting Manager

1 month ago


Silverstone UK, Towcester, United Kingdom Silverstone Full time

CORPORATE AND HOSPITALITY EVENTS TEAM

No day is ever the same when you join our Corporate & Hospitality Events Team – we deliver knockout events week-in-week-out for some of the UK’s biggest brands.

One day you may be taking care of delivering on-track action for our corporate clients in our roaring Aston Martins and the next, you may be delivering and exhibition for 3000.

We're a highly motivated, innovative and specialised group of Event managers, coordinators and assistants. We oversee all aspects of an event from catering (delivering over 30,000+ business lunches a year), AV, security, cleaning to health and safety and budget management. We love bringing any story to life with the creativity of our team of experts and the flexibility of our impressive International Conference & Exhibition Centre with 22 flexible spaces, and the on-site Hilton Garden Inn.


JOB PURPOSE

To deliver effective management & supervision of our catering operation within the corporate events team for the MICE and Track events in accordance with the companies operating standards. Working in collaboration with, the Corporate Duty and Senior Events Manager you will deliver first class events, additionally, you will assist the Conference & Banqueting Manager through developing and implementing site wide policies and procedures, ensuring they maintain their relevance and compliance through regular reviews of current practices and standards.

You will proactively ensure that the clients brief is met, the events runs smoothly and in line with company SPO’s, working within agreed budget and profit margins.

This is a multi-discipline, exciting role, for a candidate looking to utilise and enhance their industry knowledge. You will help grow the events working in a proactive manner to the highest standards of customer service.


KEY RESPONSIBILITIES

  • Supervise the permanent & casual FOH catering team. Continue to develop and progress their experiences and knowledge of events.
  • Work closely with the corporate events staffing manager to ensure staffing levels are planned and align with budget and ratio allowances.
  • Ensure ordering of IT requirements for events including installation of tills and PDQ machines to correct timelines.
  • Planning of equipment for events ensuring any shortages are ordered via preferred suppliers.
  • Daily liaison with kitchen team to enable smooth service delivery throughout the events calendar.
  • Following SOP’s for the delivery and service of food & beverage operations.
  • In conjunction with the staffing manager, supporting with the training & development schedules for FOH staff.
  • Be comfortable liaising with clients on events and as part of the pre-event planning process.
  • Attend regular team meetings with FOH staff to keep updated on business objectives and projects.
  • Act as the food & beverage point of reference for clients on events, ensuring the customer and company remain within brief and on budget.
  • Coordinate planning and derig of events and ensure areas are returned to company standards.
  • To develop and progress relationships and interaction with all internal departments ensuring events are planned in line with other activities taking place onsite.
  • Accurately record and communicate event information to all stakeholders internally and externally.
  • Support with the reporting process for all event financials to the Conference & Banqueting manager monthly.
  • To ensure the relevant Health & Safety, Food Safety regulations and Licensing laws are adhered to.
  • To provide hands on support and delivery as and when required.
  • Supervise FOH staff in the operational running of a catering area on any given day.
  • Ensure high standards of service are always maintained.
  • Ensure that all food is served and presented in accordance with company standards.
  • To assist customers with queries in a professional, courteous and friendly manner.
  • Ensure any necessary documentation is passed onto the Duty Manager upon closing.



PERFORMANCE RESPONSIBILITIES

Performance will be monitored against the following:

  • Objectives set through the Personal Development Review (PDR) process



KEY RELATIONSHIPS

  • Catering & Corporate events Supervisors, Managers, Kitchen Staff
  • Venue, Estates and Facilities team
  • Finance & IT team.
  • External suppliers & Customers


KNOWLEDGE, SKILLS AND QUALIFICATIONS

  • Minimum 3 years’ experience working within a Conference and Banqueting, Hospitality or event environment.
  • Minimum level 2 food health & safety qualification.
  • Excellent customer and client awareness.
  • Confident individual with good communication skills.
  • The highest standard of personal presentation.
  • Ability to cope under pressure in a busy and face paced environment.
  • Full clean UK driving licence.
  • Knowledge of and qualifications relating to food handling, COSHH and HACCP is desirable.
  • Flexible approach to working hours.
  • Good communication skills.
  • Ability to take ownership and problem solve, is practical and self-motivated.
  • Accepts and meets stretching targets.

SUSTAINABILITY


We don’t just look after our team and our fans. We want to look after our world too. We're committed in our responsibility to reach our zero-carbon goal. So, we've adopted greener methods within our workplace, donated more than 20 tonnes of surplus food, and installed over 2,700 solar panels which generates 13% of our venue’s power - with all other energy from 100% renewable sources. Our dedication has earned us Three Star FIA Environmental Accreditation, but this is just the start.



  • Silverstone, UK, Towcester, United Kingdom Silverstone Full time

    Role OverviewAs our new Food & Beverage Director, you’ll craft and execute Silverstone’s long-term multi-faceted food and beverage strategy. This role plays a key part within our Director Leadership Team, working in collaboration to drive Silverstone’s growth and strategic vision.As the Food & Beverage Director, you will be accountable for the entire...


  • Silverstone, UK, Towcester, United Kingdom Aston Martin F1 Team Full time

    We have a new opportunity to be part of our Front of House team in the role of Front of House Assistant.As our Front of House Assistant you will be responsible for ensuring all guests receive a warm welcome and exceptional experience as they first arrive onto our campus, creating memorable experiences for all, and supporting the HQ Guest Experience events...


  • Silverstone, UK, Towcester, United Kingdom Silverstone Part time

    CATERING TEAMWe cater for anything from tea and coffee for five to hospitality functions for 1,000, conference and events business and the BRDC clubhouse – 52 weeks per year, seven days a week, delivering over 30,000+ business lunches a year!Wherever possible, we source local ingredients and cooking in house from scratch. Our team is looking for staff to...

  • HR Assistant

    7 days ago


    Silverstone, UK, Towcester, United Kingdom Aston Martin F1 Team Full time

    Under the leadership of our new CPO, we are expanding our small and efficient HR team to transform the way we support the F1 racing team and wider business here at AMF1.The HR team’s role in making the car go faster involves becoming a team of experts delivering truly efficient and streamlined experiences and processes to create standout employee...

  • Logistics Manager

    1 month ago


    Silverstone, UK, Towcester, United Kingdom Silverstone Full time

    TEAMOur logistics department is a fast-paced team who thrive on the delivery of interchangeable infrastructure throughout the calendar year. The team manage the end-to-end delivery of logistics for all live events, activities and provide onsite support during events and engage with both internal and external stakeholders to provide an efficient solution to...

  • Restaurant Manager

    1 month ago


    Silverstone, UK, Towcester, United Kingdom Silverstone Full time

    ESCAPADE SILVERSTONEBorn from a love of all thing’s motorsport, Escapade Silverstone started out with a simple but boldidea: to design the ultimate experience for motorsport enthusiasts, a community that shares acollective lust for performance, speed, and great machines. With modern trackside accommodationand a performance-led clubhouse to enjoy close-up...


  • Silverstone, UK, Towcester, United Kingdom Silverstone Full time

    PUBLIC EVENTS TEAMAdrenaline fuelled and non-stop, our Public Events team plan and deliver over 30 International and national motorsport, mass participation and leisure events throughout the year in addition to support the BGP Operations team with delivery of the Formula 1 British Grand PrixYou’ll hit the ground running when you join us – you’ll need...


  • Silverstone, UK, Towcester, United Kingdom Aston Martin F1 Team Full time

    Under the leadership of our new CPO, we are expanding our small and efficient HR team to include a new role of HR Operations Manager to transform the way we support the F1 racing team and wider business here at AMF1.The HR team’s role in making the car go faster involves becoming a team of experts delivering truly efficient and streamlined experiences and...


  • Silverstone, UK, Towcester, United Kingdom Silverstone Full time

    Are you a seasoned safety professional with a passion for creating unforgettable experiences?Join Silverstone, a unique venue where motorsport is at the heart of everything we do. We're seeking a dynamic Safety Officer & Policy Manager to ensure the safety and security of our world-renowned events, as well as our diverse range of on-site activities.Ideal...


  • Silverstone, UK, Towcester, United Kingdom Silverstone Full time

    IT DEPARTMENTSilverstone Circuits delivers some of the world’s biggest and best sporting events including the pinnacle of the sport, the Formula 1 British Grand Prix. Falling under the Silverstone IT department, the A/V Team is instrumental in supporting many day-to-day aspects, from circuit infrastructure and cabling to the delivery of corporate meetings...


  • Silverstone, UK, Towcester, United Kingdom Aston Martin F1 Team Full time

    We have a new opportunity to be part of the Finance team in the role of Strategic Financial Planning Manager.In this role you will be required to:Strategic financial planning processOwnership of the strategic financial planning process, ensuring that our 5 year plans are robust, reliable and built on sound assumptionsTo seek opportunities and risks to our...

  • Restaurant Host

    4 weeks ago


    Silverstone, UK, Towcester, United Kingdom Silverstone Full time

    ESCAPADE SILVERSTONEEscapade Silverstone is not just a place, it's a passion. Born from a love of motorsport, we are a next generation lifestyle experience, dedicated to celebrating the iconic heritage of Silverstone and the thrill of British and international racing.With modern trackside short-term accommodation and a performance-led clubhouse to enjoy...


  • Silverstone, UK, Towcester, United Kingdom Aston Martin F1 Team Full time

    We have a new opportunity to be part of the Race Team Operations team in the role of Race Team Operations Administrator.In this role you will be required to:Assisting with the sea, air, and road freight operations, including preparation of required customs documents, invoices, Dangerous Goods and liaising with suppliers as required. Within the timeframe...


  • Silverstone, UK, Towcester, United Kingdom Aston Martin F1 Team Full time

    We have a new opportunity to be part of the Finance team in the role of Finance Business Partner - Payroll.In this role you will be required to:Business PartnerBuild partnerships and maintain strong relationships with senior executive leaders.Lead on financial and resource matters; influence decision-making; improve the understanding of business performance;...

  • Site Supervisor

    1 month ago


    Silverstone, UK, Towcester, United Kingdom Silverstone Full time

    TEAMThe logistics department is a fast-paced team who thrive on the delivery of interchangeable infrastructure and site set ups throughout the calendar year. The team manage the end-to-end delivery of logistics for all live events and activities. Providing onsite support during the events and engage with a multitude of internal and external stakeholders to...


  • Silverstone, UK, Towcester, United Kingdom Silverstone Full time

    COMMERCIAL TEAMOur Commercial department is full of go-getters, and we’re racing ahead with our longer term vision of sustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birds-eye view to work with...


  • Silverstone, UK, Towcester, United Kingdom Silverstone Full time

    Reporting to - Head chefDepartment - KitchenHours - 40 HOURS PER WEEK - BREAKFAST SHIFTEscapade SilverstoneCalling all breakfast superstars! Escapade Silverstone, the hottest new Lifestyle Hotel in the region, is searching for a rockstar Breakfast Chef de Partie to take the reins on an incredible project. Ready to ditch the ordinary? This is your chance to...

  • PA to Directorate

    4 weeks ago


    Silverstone, UK, Towcester, United Kingdom Silverstone Full time

    JOB PURPOSEThe Personal Assistant (PA) will provide dedicated and confidential executive support to the Directorate Leadership Team (DLT) at Silverstone. This role is essential in managing day-to-day operations, streamlining communications, and ensuring the Directorate’s priorities are met effectively. By handling a range of administrative tasks, the PA...


  • Silverstone, UK, Towcester, United Kingdom Aston Martin F1 Team Full time

    We have a new opportunity to be part of the Finance team in the role of Group Financial Accountant.In this role you will be required to:Support the Group Financial Controller with the Financial Accounting & Taxation functionMaintain and improve the financial accounting capability of the company giving confidence to the team’s stakeholders regarding...

  • Number One Mechanic

    3 weeks ago


    Silverstone, UK, Towcester, United Kingdom Aston Martin F1 Team Full time

    We have a new opportunity to be part of the Build & Car Assembly team in the role of Number One Mechanic to lead our Build and Build Composites group, ensuring seamless operations and outstanding results. In this pivotal role, you’ll oversee mechanics and composites technicians, carry out pre- and post-event builds, and collaborate closely with our Race...