Quality Manager

5 days ago


Immingham UK, North East Lincolnshire, United Kingdom Nicholas Associates Full time

Position : Quality Manager

Location : Immingham, Hull, Scunthorpe, North Lincolnshire

Sector : Manufacturing, FMCG

Salary : £40,000-£60,000 according to experience

Specialisms : HACCVP, BRC, Hygiene


  • Quality Manager role covering quality control and quality assurance
  • Managing a team of 3-4 people
  • FMCG environment / packaging


About the Role


  • Develop, implement and manage Quality Management strategy and plans
  • Develop, sustain and continuously improve the QMS in accordance with Company procedures and regulatory requirements.
  • Oversee ISO 9001, BRC/ISO standards, GMP/GDP, Customer Codes of Practice, HACCP Level 4
  • Manage the Quality Budget, ensuring the reduction in risk from claims and all potential costs.
  • Identify, develop, and report QMS trending, metrics and KPIs.
  • Report on QMS effectiveness
  • Provide effective and timely communication of product quality issues, to ensure mitigation of risk
  • Provide timely customer feedback through the QMS Complaint process, escalating critical issues as appropriate.
  • Drive robust timely and effective corrective and preventive action ensuring the use of appropriate problem-solving tools.
  • Develop and maintain internal audit program, lead and support third party audit.
  • Play an active role in the execution of projects identified to drive quality systems effectiveness.
  • Drive continuous improvement (BPI) initiatives to enhance the Site Quality System and ensure compliance to Corporate policies and procedures.
  • Develop and maintain systems to establish standards relating to activities and products.
  • Develop and maintain systems to measure performance against established standards.
  • Monitor performance (in relevant areas) according to agreed standards and take necessary action to communicate/advise/assist according to performance levels.
  • Monitor and inform/communicate/apply standards created/maintained by external bodies, and integrate within internal quality management systems.
  • Establish and implement necessary communication strategies for the improvement and awareness of quality issues across all departments.
  • Manage Quality team according to company standards (appraisals, discipline, training, development, etc.).
  • Manage Quality departmental performance against agreed targets and budgets, and within policies and standards.
  • Liaise with customers and suppliers (where impacting/affected by quality issues)
  • Create programs improving efficiency and quality in day-to-day operations within the facility.
  • Key SME ensuring compliance to Change control requirements, leading collaboratively and driving documented and timely change control within the business QMS.
  • Quality authority in disposition of quality related customer issues and material issues/defects.
  • Promote a culture of Quality first, ensuring continued focus on the developing awareness and positive engagement of all employees towards the continued improvement of Quality.
  • Develop and conduct effective training programs on related QA topics for both Quality and non-quality employees. (e.g. Employee quality Induction/ refresher program, GDP/GMP/ Regulatory awareness)


About You


  • Degree in Engineering or Science discipline, or equivalent. Proven experience in Quality technical role, latterly in a Quality Management position in the Medical, Pharmaceutical, Bio-Medical or automotive environment.
  • Strong people management skills
  • Working knowledge of quality tools such as SPC/Process control, FMEA/Risk, Problem solving/Root cause Analysis, Pole-Yoke and other six-sigma tools. Six-Sigma training an advantage. An aptitude to analyse data and create/revise QMS processes
  • Ability to be the voice of Quality when dealing cross functionally, will take the lead discussions / meetings to ensure the correct outcome.
  • Proven track record of successfully creating and managing a highly talented, engaged and performing team.
  • Mentoring, coaching and performance management
  • Experience in interacting with regulatory agencies advantageous.
  • Strong verbal, written, and interpersonal skills
  • Self-starter with ability to exhibit efficient work methods, analytical & problem-solving skills and to handle multiple tasks.
  • Builds strong relationships by fostering open communications, respect and trust.
  • High level of PC skills. Must be proficient with Microsoft Word, Microsoft Excel and PowerPoint packages.
  • Excellent English (both oral and written)



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