Current jobs related to Senior Visitor Experience Officer - Belfast, Northern Ireland - NATIONAL TRUST

  • Communications Officer

    2 days ago

    Belfast, Northern Ireland, United Kingdom First Choice Selection Services Full time

    New Opportunity for a Communications Officer within the Northern Ireland Housing Executive based in Belfast. The role is located within the News and Media team. This post is a Temporary role will initially be for 3 months. Hours of work will be Monday Friday. Working 9am -5pm with a pay rate of £17.12 per hour. Job duties will be to provide fast time...

  • Senior Business Development Manager

    2 days ago

    Belfast, Northern Ireland, United Kingdom CPL Full time

    CPL Recruitment is delighted to be recruiting for a Senior Business Development Manager on a permanent full-time basis. Our client is an established independent IT, Connectivity and Telecoms provider that services SME's, large enterprises in all business markets throughout the island of Ireland and GB. The role: With a full copy of the Job Spec available...

  • Senior Architect

    2 weeks ago

    Belfast, Northern Ireland, Northern Ireland, United Kingdom HAYS Full time

    *** Senior Architect - Landmark NI Studio - Belfast - £Competitive (DoE) *** Your new company Hays Architecture & Design NI are proud to be working in collaboration again with one of the headline names in Architecture as they look for Senior Architects to join their team in key divisions as part of their continued growth. With a firmly established...

  • Regulatory Reporting Senior Associate

    3 months ago

    Belfast, Northern Ireland, United Kingdom TP ICAP Full time

    Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior...

  • General Manager

    4 days ago

    Belfast, Northern Ireland, United Kingdom The Foundry Belfast Full time

    MAKE HISTORY AT THE FOUNDRY The Foundry Belfast isnt just another hotelits an experience. Nestled in the iconic Cathedral Quarter, on the former site of the legendary Harp Bar, The Foundry reimagines the spirit of Belfasts nightlife, culture, and charm. With boutique rooms for restful escapes, a lively bar for nights out, and a restaurant ready to redefine...

  • Senior Quantity Surveyor

    2 weeks ago

    Belfast, Northern Ireland, Northern Ireland, United Kingdom Navartis Full time

    Senior Quantity Surveyor required for a top consultancyNavartis is working with a Top UK Consultancy who operate in Construction and Infrastructure sectors and work on many prestigious major projects across the UK.You would join their team as a Senior Quantity Surveyor in their Belfast office and work on large construction projects.They have completed...

  • Senior Android Engineer

    6 days ago

    Belfast, Northern Ireland, United Kingdom ASOS Full time

    Due to an exciting expansion of our Mobile Development team, were hiring multiple Mobile and QA Engineers across iOS and Android to join our team.The Web & Apps department is at the heart of ASOS Technology; our goal is to create the ultimate customer experience through inspiration, engagement and excitement for the fashion industry.Are you a Senior Android...

  • Senior Ecologist

    2 months ago

    Belfast, Northern Ireland, Northern Ireland, United Kingdom Mackinnon Bruce International Full time

    Mackinnon Bruce International, an Executive Search Consultancy within the global Civil Infrastructure, Water and Environmental industries, are working exclusively alongside a nationally recognised Consultancy who operate in the UK across the Water & Environment, Transportation & Infrastructure markets, who are looking to hire a Senior Ecologist, to join...

  • Senior / Principal Mechanical Engineer

    2 months ago

    Belfast, Northern Ireland, Northern Ireland, United Kingdom HAYS Full time

    Senior/Principal Mechanical Engineer – Fortune 500 Global Engineering Consultancy - Belfast Your new company A Global Engineering and Technical Consultancy firm in Belfast is collaborating with Hays to hire a Senior / Principal Mechanical Engineer. You will be a member of a Fortune 500 firm and work with a worldwide team of almost 50,000 skilled...

  • Senior HR Advisor

    2 days ago

    Belfast, Northern Ireland, United Kingdom Keenan Recruitment Full time

    We are recruiting for a Senior HR Advisor for the NI Ambulance Service. This is an initial 3 to 6 month temporary contract. Full time hours across Monday to Friday 0900 1700. Salary set £18.10ph. Based in Knockbracken Health Care Park, Belfast, with cross-site travel (mileage 0.56p per mile). The postholder will be a key member of the Workforce Directorate...

  • Senior / Principal Mechanical Engineer

    5 days ago

    Belfast, Northern Ireland, Northern Ireland, United Kingdom HAYS Full time

    Senior/Principal Mechanical Engineer – Fortune 500 Global Engineering Consultancy - Belfast Your new company A Global Engineering and Technical Consultancy firm in Belfast is collaborating with Hays to hire a Senior / Principal Mechanical Engineer. You will be a member of a Fortune 500 firm and work with a worldwide team of almost 50,000 skilled...

  • Senior / Principal Electrical Engineer

    5 days ago

    Belfast, Northern Ireland, Northern Ireland, United Kingdom HAYS Full time

    Senior/Principal Electrical Engineers – Fortune 500 Global Engineering Consultancy - Belfast Your new company A Global Engineering and Technical Consultancy firm in Belfast is collaborating with Hays to hire two Senior / Principal Electrical Engineers. You will be a member of a Fortune 500 firm and work with a worldwide team of almost 50,000 skilled...

  • Recruitment Consultants

    2 days ago

    Belfast, Northern Ireland, United Kingdom First Choice Selection Services Full time

    Two Recruitment Consultants immediately required.. First Choice Selection Services established in 1994 and one of the leading Suppliers of Temporary Agency Staff across N Ireland are seeking additional Consultants as part on ongoing growth of our Recruitment teams. The roles are based in our Belfast Head Office working in the Healthcare and General...

  • Senior Software Engineer

    4 weeks ago

    Belfast, Northern Ireland, Northern Ireland, United Kingdom Ocho Full time

    Senior Software Developer needed to join a fast-growing leader in precision medicineDo you want to work for a company that has seen incredible growth, with no redundancies, and is completely self-invested? Want to be part of a small, close-knit team where collaboration is key? How about working on groundbreaking projects every day with a team that’s...

  • Administrative Assistant

    1 week ago

    Belfast, Northern Ireland, Northern Ireland, United Kingdom Cumming Group UK & Europe Full time

    Key Responsibilities:Support Office Administrator as required, particularly with bids.Responsible for managing the paper archiving process for the Belfast office.Travel bookings for Belfast staff and visitors when requested.Manage all office suppliers for the Belfast office; kitchen, stationery and anything else as required.Arranging Belfast social...

  • Senior Account Manager

    2 days ago

    Belfast, Northern Ireland, Northern Ireland, United Kingdom GrowWeb Full time

    Are you ready to take your career to the next level? GrowWeb, a multi award-winning digital advertising agency in Belfast, is on the lookout for a Senior Account Manager who thrives in a fast-paced environment. If you’re an ambitious and analytical marketing professional who’s driven by results, we want to hear from you!Key Responsibilities:Strategic...

  • Senior Cisco UCS and Virtualisation Engineer

    3 months ago

    Belfast, Northern Ireland, United Kingdom TP ICAP Full time

    Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior...

  • Senior C++ Developer

    2 weeks ago

    Belfast, County Antrim, Northern Ireland, United Kingdom Johnson Controls Full time

    What you will doJohnson Controls Inc., a global leader in building automation technology is hiring a Senior c++ Developer to join our Illustra AI core team to develop a multifaceted video analytics server.At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable, and sustainable. Our global team creates innovative,...

  • Senior C++ Developer

    2 weeks ago

    Belfast, County Antrim, Northern Ireland, United Kingdom Johnson Controls Full time

    What you will doJohnson Controls Inc., a global leader in building automation technology is hiring a Senior c++ Developer to join our Illustra AI core team to develop a multifaceted video analytics server.At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable, and sustainable. Our global team creates innovative,...

  • Senior Civil Engineer

    1 month ago

    Belfast, Northern Ireland, Northern Ireland, United Kingdom HAYS Full time

    Senior Civil Engineer in Northern Ireland Your new companyHays are working in partnership with a prominent engineering consultancy based in Northern Ireland, seeking a Senior Civil Engineer to join their team. This role involves working on exciting new projects across Northern Ireland.The company’s services span both the private and public sectors,...

Senior Visitor Experience Officer

2 months ago

Belfast, Northern Ireland, United Kingdom NATIONAL TRUST Full time

Working as part of Belfast Portfolio Operations Team within the Northern Ireland region of the National Trust, you will be working at one of our flagship countryside sites in the region. Divis & the Black Mountain is the largest greenspace in Belfast and the biggest National Trust property in the region. You’ll work closely with your colleagues in the volunteer and community & programming teams, as well as those in the Divis National Lottery Heritage Funded project team.

Divis and the Black Mountain provides a wealth of public benefit to many, and we collaborate with a wide range of local community organisations who help us develop the many ways that this special place can support people and nature.

This role is a 7 month fixed term contract.

What it's like to work here

Divis and the Black Mountain offers a spectacular viewpoint for walkers seeking panoramic views over Belfast and beyond. Resting in the heart of the Belfast Hills, this mountain provides a beautiful backdrop to the city's skyline. This 2000-acre site acquired by the National Trust in 2004 with Heritage Lottery Fund support contains internationally significant priority habitats and species, including at risk peatland habitat that we have a duty to restore and protect. Explore this rich, varied archaeological landscape and discover how it is home to a host of wildlife. The walking trails through heath, on stone tracks, along boardwalks and road surfaces offer a diverse array of terrains to interest all walking levels with views of Strangford Lough, the Mournes and the Sperrins, as well as Donegal and Scotland.

We are currently in the delivery phase of ‘Divis: A View to the Future’, a National Lottery Heritage Fund (NLHF) and Garfield Weston funded project. Our vision is to implement a conservation approach that enhances and restores this valuable natural asset, and to enable and support meaningful connections with the mountain for local communities to transform lives for the better. We know that this will only be successful if it responds to needs identified by local communities.

What you'll be doing

As Senior Visitor Experience Officer for Divis & the Black Mountain you will be responsible for the development and delivery of the operations plan for the site alongside the NLHF funded Divis Project. You will be responsible for leading for and delivering a quality visitor experience and visitor operation that welcomes everyone, working extensively with visitors and partners across the city. You will have a specific remit for overseeing the visitor operation, analysing and interpreting audience data/insight, championing the audience voice, and will work with project and regional colleagues to improve the visitor journey and visitor programming in order to meet the needs of the project and our visitors.

You will be responsible for leading for quality standards in interpretation, presentation, signage and communication with our visitors both onsite and digitally. You will lead for our exceptional service culture across all aspects of the visitor experience and visitor journey, working collaboratively with members of the site team, the Belfast Portfolio and whole Trust teams to meet these standards. You will have responsibility for strategically planning and budgeting for the visitor experience and working alongside the Programming & Partnerships Manager, you will support with the development of effective and engaging programming for a wide range of audiences. You will lead a team of Welcome & Service Assistants and volunteers as well as the Divis Facilities Assistant to deliver for our visitors and the community groups we engage. You will contribute to the wider NLHF project development and delivery, working alongside the project team and the Volunteering and Community Team.

As a champion of meaningful and inclusive visitor experiences, you'll play an essential role in helping us grow support on Divis & the Black Mountain in a variety of ways including volunteering, local fundraising and corporate sponsorship.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role.

Who we're looking for

This job is all about providing a service. We'd love to hear from you if you have:

  • experience of delivering inspirational engagement activities
  • people skills, enabling good working relationships with those in your team and across the property
  • understanding of how to interpret significant collections to varied audiences.
  • excellent organisational skills, and the ability to time manage projects successfully
  • strong interpersonal skills, able to deal with visitors in a variety of situations
  • flexible customer focused approach with experience in delivering high standards of customer service
  • experience of working with and supervising volunteers

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme
  • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most Trust places.