Content Operations Executive – Fulfilment

2 days ago

London UK, UK, United Kingdom Banijay Rights Full time

Company

Leading global distributor, Banijay Rights, represents a world-class, multi-genre portfolio of over 200,000 hours of standout programming. Handling the distribution for content powerhouse, Banijay Entertainment, the division specialises in the exploitation of premium scripted and non-scripted brands to broadcasters worldwide.


Representing quality, excellence and experience in the business of linear and non-linear television and ancillary activity across all platforms, Banijay Rights’ catalogue encompasses a host of top titles from Banijay’s 130+ in-house labels, and a number of third-party producers, spanning drama, comedy, entertainment, factual, reality, family, formats and theatrical.


Delivering high-quality IP, which was born locally and travels globally, the distributor offers the best stories told the best way. Its landmark brands include Survivor, Big Brother, MasterChef, Peaky Blinders, Rogue Heroes, Marie Antoinette, Grantchester, Deal or No Deal, Home and Away, Love Triangle, Mr Bean and Black Mirror.


Job Purpose

To work in our busy international finished tape and format sales division managing designated territories. Servicing and fulfilment of finished tape license agreements, delivering programme content and support materials around the world.


Responsibilities

  • Process preliminary material checks for licensees in designated territories in advance of a deal being agreed.
  • Advising assigned Sales VP’s and SVP’s and Sales Coordinators on availability of content, cost and timescales for delivery in those given territories.
  • Review licensee’s Technical Specification and delivery requirements and advise.
  • Sales and Legal if these criteria can be met.
  • On-boarding new clients with third party suppliers in order to manage the successful delivery to licensees in time for broadcast / publishing deadlines.
  • Setting up delivery schedules for new channels and platform launches.
  • Ordering the broadcast and support materials for licensees and/or completing orders (as appropriate depending whether deals are serviced in or out-of-house).
  • Where orders are completed in-house: undertake edit jobs to create new master materials / client deliverables as required; transcode digital assets to differing client specifications and requirements and deliver master programme content to licensees via various delivery mechanisms.
  • Client liaison and customer service, ensuring clear delivery communication.
  • Managing third party suppliers to meet broadcast critical deadlines.
  • Updating internal stakeholders (Sales / Legal / Finance).
  • Appropriate tracking and system-based record keeping; updating EasyTrack and MAM databases daily.
  • Resolving any technical or delivery problems identified by licensees.
  • Arranging dubbing access and buyback of language materials in territory.
  • Managing format license agreement (incoming acquisition) deliveries: QC, support, delivery to Becom & content claiming teams.
  • Upload new content to the Banijay Rights website, or video hosting platform.
  • Work with the Marketing and Sales teams to prepare video content for Marketing and Trade Show purposes.


General Duties Will Include

  • Building and maintaining strong working relationship with internal and external clients.
  • Identifying requirements, managing expectations and dealing promptly with queries, escalating problems in a timely manner.
  • Assisting with general departmental duties.
  • In addition to the above you may be required to perform other duties that fall outside your job title or key duties.


Knowledge and Skills Required

  • A good eye for detail, excellent communication, and proven problem-solving skills, with a minimum of two years’ experience in a similar role.
  • An understanding of international broadcast industry standards and current post-production techniques, including non-linear delivery.
  • Experience using MAM systems, and an understanding of the background workflows and processes involved.
  • Diplomatic, customer focused, and results orientated.
  • Flexibility and ability to adapt to different demands.
  • Good interpersonal skills, good team player.
  • Must be proficient in Word, Outlook, Excel and be able to effectively manage their own workload.
  • Additional European languages would be advantageous.


Reporting

Content Operations Director – Fulfilment


Location

London


Contract Type

Permanent


Hours

Monday-Friday 09:30am to 6:00pm


If you apply for this role, your personal information will be used by Banijay for recruitment purposes and in accordance with our Recruitment Privacy Policy Recruitment Privacy.


We are an inclusive and disability confident employer. We actively encourage applications from individuals from diverse and under-represented backgrounds and are committed to providing a creative and inspirational home for all people. To make sure we are inclusive and accessible to all, please let us know if you require any reasonable adjustments or assistance either to help you with your application or whilst working with us.

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