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Reception and Office Team Leader

1 month ago

Doncaster DN, Doncaster, United Kingdom Portico Full time
Portico are lucky to be the chosen service partner for providing front of house services at the offices of one of the worlds most famous banking institutions.
Following an expansion to our highly successful regional service, several opportunities to join our friendly team have become available.
We are looking for a Workplace Team Leader to join our friendly team. Working alongside the Team Leader for the South, you will directly oversee 8 remote team members based in Sheffield, Hull, Doncaster, Cyan and Grimsby.
This is an operational role, so in addition to inspiring and motivating your team to deliver exceptional service across the client's small regional offices, you will also be hands on in the offices yourself.
Shifts: 40 hours per week, shifts from Mon-FriSalary: £35,000 per annum

Previous experience in a customer service or facilities role essential.You will be required to attend each site 1-2 times per week, therefore the successful candidate must be comfortable with regular travel and have impeccable time management skills. You will be proactive with a can-do attitude, and the ability to prioritise your workload.Travel costs are covered for this role.

Whats in it for you?
  • Holiday allowance and Enhanced annual leave.
  • Pension.
  • Life insurance.
  • Recommend a Friend Bonus Scheme.
  • Thank you voucher scheme.
  • 24-hour private helpline for employees, providing counselling & information services.
  • Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Award winning Training Academy that provides excellent training and development opportunities for our people.
  • Eyecare scheme

Who is Portico?Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working, and other soft services.Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the assistance of our operational teams.Why Portico?Portico is defined by our unique culture One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging
We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.?We are one vibrant community and love meeting up to celebrate our success.
Our people are customer service superheroes With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and dedication are never overlooked. We provide every team member with the very best coaching, encouragement, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu thank you scheme, the Annual Portico People Awards and long service awards.

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