Post Office Counter Team Leader
5 days ago
A rewarding opportunity to lead our Post Office Counter team in a dynamic retail environment.
About the RoleWe are seeking an experienced counter manager to join our team, overseeing daily operations and driving sales growth. You will be responsible for creating a customer-centric culture, ensuring compliance with regulations, and guiding your team to achieve sales targets.
Key Responsibilities:- Develop and implement strategies to improve customer service and increase sales.
- Manage branch operations, ensuring compliance with legislation and Post Office Ltd. requirements.
- Foster a positive work environment, encouraging teamwork and growth.
- Maintain strong relationships with customers and colleagues alike.
- Prior experience in retail management or a related field, preferably with knowledge of financial products and high-value transactions.
- Strong leadership skills, with the ability to coach and mentor staff.
- Proven track record of achieving sales targets and controlling shrink.
- Excellent communication and interpersonal skills.
- A competitive salary up to £45,000 per annum.
- Ongoing training and development opportunities.
- A range of employee benefits, including discounts on products and services.
- A supportive and inclusive work environment.
This role is based in one of our High Street stores in Yorkshire, UK.
Working Hours:Flexible shift patterns, not including nights.
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