Director of Client Services

2 days ago


London, UK, United Kingdom GradBay Full time

Head of Client Services

Location: London

Salary: up to £85k


We are seeking an experienced Client Director to join a global creative and media agency. This role offers the opportunity to work across a diverse range of industries and with some of the world's leading brands. As the Head of Client Services, you will be a trusted advisor to clients, ensure client satisfaction, optimize resourcing, and identify growth opportunities.

Key Responsibilities:

  • Team Leadership: Lead and develop the Account Management Team to enhance productivity, revenue, and growth.
  • Financial Oversight: Manage financial processes including budget management, invoicing, and reporting to ensure accuracy and compliance.
  • Client Relationships: Foster strong client relationships through regular communication, feedback, and strategic guidance.
  • Growth Identification: Identify growth opportunities within existing client accounts and drive revenue growth.
  • High-Performing Team Management: Oversee a high-performing team, stepping in for agency-client relationships as necessary.

Candidate Profile:

  • Education: Must possess a degree.
  • Experience: Minimum of 7 years managing paid media accounts.
  • Leadership: Extensive experience in Performance Marketing Leadership.
  • Strategic Skills: Ability to develop media strategies, influence clients, and build strong relationships.

Why Join Us:

This role offers the unique opportunity to work in a dynamic environment with a variety of industries and major global brands. You will have the chance to lead a talented team and drive significant growth and success for both clients and the agency.


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