Director of Client Services
2 days ago
Head of Client Services
Location: London
Salary: up to £85k
We are seeking an experienced Client Director to join a global creative and media agency. This role offers the opportunity to work across a diverse range of industries and with some of the world's leading brands. As the Head of Client Services, you will be a trusted advisor to clients, ensure client satisfaction, optimize resourcing, and identify growth opportunities.
Key Responsibilities:
- Team Leadership: Lead and develop the Account Management Team to enhance productivity, revenue, and growth.
- Financial Oversight: Manage financial processes including budget management, invoicing, and reporting to ensure accuracy and compliance.
- Client Relationships: Foster strong client relationships through regular communication, feedback, and strategic guidance.
- Growth Identification: Identify growth opportunities within existing client accounts and drive revenue growth.
- High-Performing Team Management: Oversee a high-performing team, stepping in for agency-client relationships as necessary.
Candidate Profile:
- Education: Must possess a degree.
- Experience: Minimum of 7 years managing paid media accounts.
- Leadership: Extensive experience in Performance Marketing Leadership.
- Strategic Skills: Ability to develop media strategies, influence clients, and build strong relationships.
Why Join Us:
This role offers the unique opportunity to work in a dynamic environment with a variety of industries and major global brands. You will have the chance to lead a talented team and drive significant growth and success for both clients and the agency.
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