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Banqueting Floor Manager

1 month ago

London London, UK, United Kingdom Royal Automobile Club Careers Full time
*Banqueting Floor Manager - London*

*Banqueting Floor Manager £36,750 Pall Mall London*
The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
*Benefits of working at the Royal Automobile Club:*

* 40-hour week with paid overtime
* Free meals on duty
* Paid birthday day off
* Perkbox discount scheme
* European RAC cover
* Interest-free season ticket loan
* Christmas off
* Staff uniform
* Generous pension
* Employer-paid health cash plan
* 24/7 Employee Assistance Programme
* Staff Parties
*Purpose of the role:*
Responsible for the smooth running of our banqueting events. Directing the team to deliver the requirements specified by the event organiser to deliver an exceptional member and guest experience.
As a Banqueting Floor Manager, you will be based in our stunning and palatial Pall Mall clubhouse and deliver a consistent and professional conference or banqueting experience that is memorable and leaves members and their guests feeling highly satisfied. Offering a luxurious environment Pall Mall is home to a variety of high-profile events including conferences, committee events, private parties and weddings. We average over 40,000 covers a year in banqueting alone.
*Responsibilities:*

* Liaise with Chefs
* Hold staff event briefings
* Ensure event runs according to the specific requirements set out by the event organiser
*About you:*

* Previous experience in a luxury banqueting environment, working to tight deadlines
* Demonstrable experience of managing floor staff
* Strong desire to deliver exceptional customer experience at all times
* Good communication skills
* Team player
*Club Values:*
*HEARTS*

* *Heritage* - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
* *Excellence* - Excellence is not an achievement; it is something we strive for every day.
* *Accountability* - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
* *Respect* - Showing consideration and understanding to our members and colleagues.
* *Trust* – Acting with fairness, honesty and integrity.
* *Sustainability* – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.
Please visit our website for more information about our Club Vision and Values
*What happens next:*

* All applications will be reviewed
* Immediate interview dates available
* Closing date: 16 September 2024
* The full job description is available upon request and ahead of an interview