Lead Site Reliability Manager

1 month ago

London, UK, United Kingdom Derivco Sports Full time

The purpose of the Lead Site Reliability Manager is to Lead a team of Environment and Load & Performance engineers to provide a service to the development teams that reduces time spent on maintaining environments and increases the reliability of our products in both our development environments and production.


Key Deliverables:


Team Management


  • Monitors performance of team members on an ongoing basis.
  • Oversees all aspects of the team by facilitating and resolving issues, through effective problem solving and communication skills.
  • Participates in the recruitment of new staff, when necessary.
  • Provides regular feedback to line manager on a weekly basis regarding team performance and project progress.
  • Documents the performance appraisal results and maintains a portfolio of evidence for each team member.
  • Ensures that company issues, policies and procedures are communicated to the team.
  • Ensures that the team business plan is aligned with the company strategy and working towards achieving the strategy.
  • Ensure that the team members are equipped with the requisite skill set required for both current and future projects by developing a training plan for each team member.


Identify and set up Environments


  • Evaluates the system (understanding user and non-user functionality).
  • Evaluates the logical and physical architecture.
  • Identifies environments required to deliver our software, ensuring the systems are kept up to date.
  • Trouble-shoots and set up environments for testing.
  • Designs, installs, and configures appropriate tools on our environments.
  • Enables installation of software in our environments.
  • Completes and automates necessary pre and post testing checks. Works with development teams to set up metrics and alerting on environments.


Facilitated Process Improvement


  • Identifies bottlenecks in processes and reviews the process to eliminate the bottlenecks.
  • Identifies training that may assist other departments to improve quality.
  • Makes process improvement suggestions and agrees on process improvement goals with the team to facilitate effective and efficient processes.
  • Monitors department processes on an ongoing basis to ensure awareness of effectiveness and efficiency.
  • Reviews team processes from a quality perspective, on a regular basis, to evaluate effectiveness, efficiency and ability to meet business requirements.
  • Suggests ideas for tools and automation where necessary.
  • Develops, implements and communicates a process improvement plan based on the agreed process improvement goals.


Tested Software/Test Execution


  • Develops data driven test automation scripts and executes performance and load testing of products.
  • Uses load and performance tools to design and execute load and performance tests against web applications, services and databases.
  • Designs and executes daily load build verification tests (BVTs) as well as larger, system level tests.
  • Tests software installation and verification of any performance issues
  • Follows-up on all issues raised – communicates with developers and other stakeholders.
  • Monitors department processes on an ongoing basis to ensure awareness of effectiveness and efficiency.
  • Reviews team processes from a quality perspective, on a regular basis, to evaluate effectiveness, efficiency, and ability to meet business requirements.
  • Suggests ideas for tools and automation where necessary.
  • Develops, implements, and communicates a process improvement plan based on the agreed process improvement goals.


Documentation


  • Raises risks to highlight and mitigate risks.
  • Creates and ensures team maintain issues log per project.
  • Creates performance engineering strategy and focus, to include necessary documentation.
  • Updates training documentation where necessary


Technical Competencies


  • 3+ years in an operational management role, with experience in Infrastructure, Networking and Security.
  • Strong knowledge and experience building and maintaining test environments.
  • Experience in load and performance testing would be an advantage.
  • Experience testing across multiple platforms.
  • Knowledge of industry performance standards, bottlenecks and web performance measures.
  • Database knowledge to include SQL and PostgreSQL.
  • Previous experience with any of the following monitoring technologies: Grafana, Splunk, Nagios, ELK.




Who are Derivco Sports?


Derivco Sports is a dynamic and inclusive company that houses some of the top developers and technical minds within the industry. Focusing on a sports betting platform, we strive to be the best in all we do by consistently adapting and expanding to stay on top of our game.

Being proud partners of Betway, our main goal is to focus on building and expanding our product to be the leading Sportsbook in the world.


We are an inclusive company full of rock climbers, surfers, gamers, artists, runners, and everyone in between. Culture is key, so frequent socials and competitive company benefits is how we keep our promise to you. We get it work; life balance is important. So, offering Flexible hours and hybrid working is just a taste of the perks of working with us.


Benefits:

  • Starting balance of 25 days annual leave
  • Bonus scheme
  • Company pension scheme
  • Company’s Life Assurance
  • Income protection Insurance
  • Private Healthcare
  • EdenRed food card with £130 per month allowance
  • Gym membership
  • Dental Cover provided by Cigna
  • Critical Illness Cover
  • Cycle to Work Scheme and other salary sacrifice benefits are on offer


Please submit your CV in English as we will only consider applications submitted in this language.

Derivco Sports is an equal opportunity employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances and we are committed to equality of opportunity and to providing a productive working environment free from unfair and unlawful discrimination.

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