General Manager

3 months ago

Hitchin SG, Hitchin, United Kingdom Wells & Co. Careers Full time

Located in Hitchin at the top of town, the Radcliffe Arms is a neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers.

We will provide you with a great package including:

  • Competitive salary & bonus
  • 28 days holiday
  • Private Healthcare
  • Life assurance
  • Holiday buy and sell
  • Company Pension scheme
  • Retail and beer discounts
  • Refer a friend Bonus
  • Cycle to work scheme
  • Meals on duty
  • Employee Assistance programme
  • Benefits portal
  • Career development programme
  • Fun culture surrounded by a supportive team
Your role as General Manager:

  • Overall management of the pub, maintaining front and back of house standards to drive excellence in food and drink delivery
  • Adhere to all legislative requirements for people, safety and licensing
  • Delivering against key measures of sales, profit, and team retention whilst having fun along the way
  • Conduct regular stock control and compare to usage reports including waste records to identify opportunities for tighter control
  • Maintain high food quality in line with company expectations and work with Kitchen team to ensure effective margin and report on activity to drive improvements
  • Create and maintain a motivated team with excellent standards identifying talent and ensuring succession
  • Regular employee appraisals and implementation of performance management

What we are looking for:

With a personality to really engage with the local community, you’ll be a Pub or Restaurant General Manager or Assistant Manager ready for your 1st appointment, who can hit the ground running whilst demonstrating:
  • A passion for the industry and the challenges that come with it
  • Energy and motivation to successfully lead and inspire your team
  • Entrepreneurial flair – know and understand your competitor’s and customers to implement and drive sales opportunities
  • A can-do attitude and multi-tasker to ensure the right things are done on time
  • A result driven and ambitious individual keen to develop your career and grow with us

Despite all the fun we have, we also take your personal development as seriously as we take our beer and food. If the above sounds like you we think it’s time to wave goodbye to your previous jobs and say hello to your new career. Welcome to the Wells family – we’re confident it’s where you belong

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