BTR Community Manager

4 weeks ago


Reading UK, Berkshire, United Kingdom Collins Property Recruitment Full time

Community Manager


Salary: Up to £65,000

Location: Reading


The company:

A leading and fast growing Build-to-Rent operator is seeking a Community Manager to be based on a high end BTR development in Reading.


The role:

The Community Manager will be responsible for overseeing the daily operations of the onsite team, driving revenue and building the reputation of the brand in the local community.


Responsibilities include:

  • Managing onsite staff including customer service, facilities and leasing.
  • Managing the operating budget of the community.
  • Maximising revenue streams.
  • Leading on hiring, training and development of onsite teams.
  • Responding promptly to customers needs.
  • Implementing strategies to ensure the smooth running of the building.
  • Ensuring the onsite team are implementing resident retention and renewal programs.
  • Processing payment of invoices relating to the maintenance and operations of the building.
  • Completing reports.
  • Supervising the planning and execution of social activities onsite.


The person:

  • Experience within BTR, property, hospitality or leisure at a General Manager level.
  • Passionate about customer service.
  • Have a good understanding of running a BTR property.
  • Knowledge of H&S regulations.
  • Ability to work under pressure and meet tight deadlines.

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