BTR Community Manager
4 weeks ago
Community Manager
Salary: Up to £65,000
Location: Reading
The company:
A leading and fast growing Build-to-Rent operator is seeking a Community Manager to be based on a high end BTR development in Reading.
The role:
The Community Manager will be responsible for overseeing the daily operations of the onsite team, driving revenue and building the reputation of the brand in the local community.
Responsibilities include:
- Managing onsite staff including customer service, facilities and leasing.
- Managing the operating budget of the community.
- Maximising revenue streams.
- Leading on hiring, training and development of onsite teams.
- Responding promptly to customers needs.
- Implementing strategies to ensure the smooth running of the building.
- Ensuring the onsite team are implementing resident retention and renewal programs.
- Processing payment of invoices relating to the maintenance and operations of the building.
- Completing reports.
- Supervising the planning and execution of social activities onsite.
The person:
- Experience within BTR, property, hospitality or leisure at a General Manager level.
- Passionate about customer service.
- Have a good understanding of running a BTR property.
- Knowledge of H&S regulations.
- Ability to work under pressure and meet tight deadlines.
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