Oracle Support Analyst

1 week ago


London, UK, United Kingdom Rossera Full time

Rossera is a rapidly growing technology company specialising in Oracle Cloud. We have an exciting and challenging opportunity for an experienced support analyst to progress their career within the Oracle Cloud ecosystem.


Embedded within our support centre of excellence, you will work with clients, supporting, maintaining and analysing various components of the Oracle Cloud stack. Working with a variety of Public and Private sector clients, you will be exposed to a multitude of Oracle technologies at the application and infrastructure level. We will support and train you to increase your skills base across the Rossera and Oracle technology landscape to allow you to be productive and progress.


Responsibilities

- Incident triage, analysis and resolution of issues spanning the Oracle OCI PaaS stack (for example Linux servers, Oracle Databases, Oracle Integration Cloud and Oracle WebLogic) and Oracle Fusion SaaS.

- Pro-active monitoring of systems to pre-emptively identify and resolve issues.

- Deploy software patches and releases for Rossera’s applications running on the OCI ecosystem across development and Production instances.


Required candidate skills and qualities

- Minimum 3 years Oracle technical experience across at least one of the following areas

o Oracle e-Business Suite

o Oracle OCI PaaS

o Oracle Fusion SaaS

o Oracle WebLogic

- Commitment to high standards of service delivery and attention to detail

- Ability to work to tight deadlines

- Excellent written and oral communication skills

- A professional approach and can-do attitude


Advantageous candidate skills and qualities

- SQL skills and Database knowledge

- Experience with Oracle Integration Cloud

- Oracle WebLogic server administration

- Linux/Unix skills

- Familiarity with REST web services

- Appreciation of Oracle Fusion SaaS functionality

- Oracle Fusion SaaS REST APIs

- Experience using Jira


Salary £40 – £60K (dependent upon experience) plus discretionary bonus.


Location: Remote | Rossera Offices (London) | Client Offices (UK wide)


If you feel you are the right candidate for this role, please get in touch via the LinkedIn application form. Rossera will consider applications based only on skills and ability and will not discriminate on any grounds.


Rossera is unable to sponsor international visa applications for this opportunity. Candidates must have the right to work in the UK.

No agencies please.



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