Client Manager

2 weeks ago

London Westgate, UK, United Kingdom myGwork Full time

This job is with Kantar, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what's possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

A position has become available for a Client Manager to own relationships for some of the UK's best-known Meat, Fish, and Poultry suppliers including Meat Free and Pet Food Brands As global experts in shopper behaviour, we help suppliers, brands, retailers and government organisations to make the right strategic decisions. This includes responsibility for building client relationships through growing networks and delivering insights leading to real product, category and marketing change.

The role presents the opportunity to involve yourself with commercial opportunities through client work and joint projects with the New Business team. Additionally, there is also the opportunity to become a driving force behind wider team thought leadership & PR initiatives. Another key focus of the role will be the opportunity to coach and mentor more junior members of the team, supported by your line manager, to develop their careers.

Due to the data investment of your clients, you will work with the full range of data covering EPOS, purchase and consumption. This builds a 360-degree view of the shopper and delivers targeted, actionable insight to your contacts. The varied size of your client base gives you the autonomy to work independently and a real chance to impress at a senior level - both within Kantar and client side. An average month could involve delivering a Christmas review to category managers, shaping in-store fixtures for Burgers or measuring the success of the latest product launches.

You will be joining a hardworking team who are commercially successful, innovative and provide opportunities for further growth and development. As well as learning from your immediate team you'll benefit from being part of a supportive team of 14 Meat, Fish & Poultry experts working together to identify big stories in the category.

Key outcomes
  • Be the key point of contact for a portfolio of clients where you lead the majority of client data requests and project briefs, ensuring a high standard of insight.
  • Expand and develop existing client networks through the connections, relationships and trust you build at your clients.
  • Work with the Account Director to build and drive forward account plans for your portfolio.
  • Spot opportunities to increase client access to our Shopper and Consumer data, as well as work with experts from across the business to convert new opportunities and ensure client return on investment.
  • Work closely with the junior members in your portfolio to mentor them in their development, acting as a role model and feeding back when appropriate.
Person specification
  • A passion for understanding consumer/shopper behaviour.
  • Strong data & analytical skills with the ability to put together insightful and impactful presentations.
  • Able to build and maintain fantastic client relationships, encouraging trust and confidence.
  • Confident and experienced presenter able to present to a range of audiences.
  • Ability to spot sales opportunities, propose solutions and convert them into a revenue stream.
  • Keen to develop knowledge and be seen as an expert, talking articulately about the industry and client challenges to connect with client needs.

At Kantar we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market driven and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and are allowed to thrive in a space where their mental health and well-being is taken into consideration.

We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking, and better commercial outcomes.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI-NP1 #LI-Hybrid

Country

United Kingdom

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.

#LI-DNI

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