Residences Night Manager

2 weeks ago


London, UK, United Kingdom myGwork Full time

This job is with The Peninsula London, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

The Peninsula London is seeking to hire poised Residences Night Managers to join our Residences Team; providing friendly yet efficient service to The Peninsula Residences' Tenants, this role will be acting as Manager on Duty, providing leadership, supervision and training to the Night Team.

  • An exceptional opportunity to join our high-profile flagship hotel in London
  • Market-leading remuneration, service charge, and attractive benefits
  • Join our award-winning group, working alongside a highly experienced team

Key accountabilities

  • Assist Residents with services related to their apartments, in accordance with the lease, other contractual arrangements, Tenant's Handbook and Residences Policies and Procedures.
  • Handle telephone, email and requests made in person and providing detailed information regarding any Concierge services.
  • Maintain accurate and timely records of Resident's requests and other tasks, ensuring that relevant information is communicated to colleagues and/or management, as required.
  • Anticipate Residents needs and exceed their expectations.
  • Duty Manager in charge of the activities of the Night Team

General requirements

  • Minimum 3 Years Experience in Hospitality or Residential Environment.
  • Excellent command of English language with confident communication skills. A second language would be an advantage.
  • Computer literate. Problem solving and multi tasking skills.
  • UK Driving License.
  • This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

We are delighted to receive your CV and will liaise with suitable candidates directly.



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