Customer Experience Manager

Join Our Team as a Customer Experience Manager Location: Hybrid (Harold Wood, London Zone 6 / Remote) Department: Marketing Reports to: Head of Customer ExperienceAre you passionate about elevating customer experience and have a strong drive for innovation? The InsurEvo Group is seeking an experienced Customer Experience Manager to craft and lead customer...

CUSTOMER EXPERIENCE MANAGERSALARY UP TO £60,000ROMFORD - 1 Day in the office The CompanyThis is a well-known company in the insurance sectorTHE ROLEAs a Customer Experience Manager, you can expect to be involved in the following:Performing qualitative and quantitative research, creating dashboards and reporting back to senior leadership on the performance...

Contracts Manager required in East London / EssexGVR Solutions are currently representing a well-established main contractor, based in Essex, who are currently in the market for an experienced Contracts Manager to join their team. As a business they mainly work within the Housing Association sector providing planned and reactive maintenance services. The...

Specification Sales Manager - Electrical Do you want to continue your sales career with a well-established, respected electrical manufacturer who values their employees, develops their skills and rewards their hard work?This company is an international market-leader in the electrical world. They pride themselves on both manufacturing the highest quality...

Company DescriptionSupagold, established in 1983, is a leading flooring company based in Romford. With a strong focus on delivering projects to the highest standards within required timescales, we have built a solid reputation in the industry. Our commitment to quality, health and safety, environmental sustainability, and collaboration with clients sets us...

Job title : Financial Crime and Cyber Compliance Manager Experience : Good regulatory and financial crime experience in the regulatory field gained through experience in retail insurance.Experience of managing people.Previous experience of working in the outsourcing industryMinimum 5 years from Financial / Insurance industryKey tasks & responsibilities To...

Hi,We are currently seeking to fill a Deputy Manager position in our residential care setting.As a Deputy Manager, you will play a vital role in supporting the overall management of the home, ensuring that we provide a safe, nurturing, and high-quality environment for children and young people. You will work closely with the Manager to oversee operations,...

As a Residential Manager, you will take on the vital responsibility of leading and managing a dedicated care team to ensure high-quality support for children and young people. The children’s home provides a therapeutic and safe environment for young people with complex emotional needs, helping them to thrive and develop. Your role will be key in creating a...

Job title : Customer Services / Complaints HandlerKey tasks & responsibilitiesExperience : 3 years in Insurance industryTo respond to complaints received from policyholders and IFA's received via multichannel.Process complaints on policies in priority order as determined by the Company Work Management System, to maintain day to day service standards to...

CPL Healthcare are currently recruiting a Registered Manager for a Children Residential Home in Romford. As the Residential Children’s Care Manager, you will be responsible for overseeing the daily operations of our children’s residential home located in Herne Bay. This key leadership role involves creating a safe, supportive, and therapeutic environment...

We’re searching for a Customer Marketing Manager to bring our client’s premium brand to life wherever shoppers crave affordable, delicious indulgences—whether it’s on the shelves, online, or anywhere in between.What’s the Gig?Here’s the deal: you’ll be the go-to person for building awesome relationships with retail partners and making sure our...

Job Title: Commercial Customer Account ManagerLocation: Remote / ColchesterSalary: £25,272Hours: Monday – Friday, 37.5 hours per week (Onsite Team days Monday & Tuesday)Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We...

Job Title Operations Team Leader Location RomfordCore Competence Good understanding of the Financial Services Industry and the products available – specifically a detailed knowledge of the products associated with protection policies, pensions and mortgages.Have a minimum of 3 years experience in complaint handlingQualified to FA1, CF1 and CF2 (or...

Job Title : Contact Center Operations - Team LeaderLocation RomfordCore Competence Good understanding of the Financial Services Industry and the products available – specifically a detailed knowledge of the products associated with protection policies, pensions and mortgages.Have a minimum of 3 years experience in complaint handlingQualified to FA1, CF1...

Job Title : Contact Center Operations - Team LeaderLocation RomfordCore Competence Good understanding of the Financial Services Industry and the products available – specifically a detailed knowledge of the products associated with protection policies, pensions and mortgages.Have a minimum of 3 years experience in complaint handlingQualified to FA1, CF1...

Payroll and HR Officer£30,000 to £35,000 (depending on experience)We’re seeking an enthusiastic Payroll and HR Officer to lead essential payroll and HR processes. This role is crucial to ensuring that payroll procedures are compliant, efficient, and timely while optimising payroll and HR practices company wide.This role involves processing payroll,...

We are currently working with an established Freight Forwarder who are seeking an experienced Customs Entry Clerk to join their team based in Dagenham.General duties:Preparation and completion of customs entries for import and exportDealing with entry queries – commodity codes, duty rates, licences and documentation requirements etcCalculation of Duty and...

Master Vehicle Technician / Diagnostic Technician **Company Overview:**Join our client at an internationally renowned main dealer known for their commitment to excellence and high-quality service. They are proud to offer Their customers top-of-the-line automotive solutions, and we ensure this by investing in the continuous development of our people. Their...

Customer Service Specialist - Road Freight | Purfleet Are you passionate about customer service and ready to grow your career in logistics? We’re looking for a Customer Service Specialist to join a dynamic team in Purfleet. The Role:Handle customer inquiries with professionalism and care.Coordinate road freight operations for timely deliveries.Resolve...

Quantity Surveyor - Utilities SectorAn exciting opportunity has arisen for an experienced Quantity Surveyor with a solid background in utilities infrastructure. Our client, a well-established and respected company in the utilities sector, is seeking a skilled professional to manage the financial aspects of key projects, ensuring budgets are adhered to and...