Guest Relations Associate
2 weeks ago
JOB
TITLE – Guest
Relations Associate
DEPARTMENT
– Guest
Relations
RATE OF
PAY - £11.50
per hour plus benefits
CONTRACT
TYPE – Full
Time – Permanent
HOURS
OF WORK – 37.5
hours per week
SHIFT
DETAILS – 5 days
out of 7
LOCATION – Newport, NP18 1HQ
JOB ID - REQ4652
OVERVIEW
Friendly, helpful, resourceful, professional, confident … does this
sound like you? Then Guest Relations Associate at The Celtic Collection is
the role you’ve been looking for
WHAT
ARE WE LOOKING FOR …
As a Guest Relations Associate, you will be the hub of all knowledge
for incoming calls and emails from our guests.
You would be required to have extensive knowledge of the The Celtic
Collection and the services provided by every outlet and consistently provide
a high level of service to all guests and colleagues.
You will have excellent verbal and written communication skills, the
ability to multitask and fantastic attention to detail.
WHAT
YOU’LL DO …
The primary objective for the role holder is to greet all guests in a
friendly and helpful manner and ensure a personalised service is delivered at
all times. The role is based back of house, with our primary methods of
communication being phone and email.
WHATS
IN IT FOR YOU…
As an
employee of The Celtic Collection, you can enjoy a range of incredible perks,
from free parking whilst on duty, and lifestyle and retail discounts for you
and your family to name just a few.
Our
career development opportunities are as unique as you are. We pride
ourselves on being part of your journey every step of the way, starting on
your first day where you can start your personalised in-house training
pathway. We are sure you won’t be disappointed
WHO ARE
WE …
The Celtic Collection is a prestigious portfolio of unique hotels and
event venues at the gateway to South Wales developed from the success of the
Celtic Manor Resort, a flagship business and leisure destination that has
been voted the Best UK Hotel for nine of the last 10 years at the Meetings
& Incentive Travel Awards.
Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic
Manor Resort is one of Europe’s finest destinations for luxury escapes,
family breaks, special occasions, golfing getaways and business events. The
resort offers three championship golf courses, luxury spas, exceptional
conference facilities and team-building and family activities including
archery, adventure golf, laser clays and treetop ropes courses.
As well as the five-star Resort Hotel, the Collection also includes
the historic Manor House, the stylish Coldra Court Hotel, 10 luxury
self-catering Hunter Lodges, and the essential convenience of T? Hotel Magor.
The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in
Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel
opened its doors at Milford Waterfront in the Spring of 2022 in partnership
with the Port of Milford Haven.
In September 2019, The Celtic Collection launched the new
International Convention Centre Wales (ICC Wales) in a joint venture
partnership with Welsh Government.
RECRUITMENT
INFO
In the event we receive a high number of applications, we reserve the
right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of
1996, all applicants must be eligible to live and work in the UK. Documented
evidence of eligibility will be required from candidates as part of the
recruitment process. The Celtic Manor Resort is an equal opportunity employer
and would welcome interest from applicants of all ages.
-
Food and Beverage Associate
2 weeks ago
Newport, Newport, Wales, United Kingdom The Celtic Collection Full timeJOB TITLE - Food and Beverage Associate DEPARTMENT – Food and Beverage - The Grill RestaurantRATE OF PAY - £11.45 per hour plus benefits! CONTRACT TYPE – Permanent HOURS OF WORK – 37.5 hours per week SHIFT DETAILS - 5 days out of 7 – including weekends LOCATION - Newport, NP18 1HQ ...
-
Retail Associate
2 weeks ago
Newport, Newport, Wales, United Kingdom The Celtic Collection Full timeJOB TITLE – Golf Retail Associate DEPARTMENT – Golf Retail RATE OF PAY - £11.45 per hour CONTRACT TYPE – Full Time HOURS OF WORK – 37.5 hours – 7.5 hours a day between the hours of 6am and 9pm SHIFT DETAILS – 5 days out of 7 LOCATION - Newport, NP18 1HQJOB ID - REQ5111OVERVIEW Are you passionate about all things Golf? Could you provide ...
-
Chef de Rang
1 month ago
Newport, Newport, Wales, United Kingdom The Celtic Collection Full timeJOB TITLE – Chef de Rang DEPARTMENT – Food and Beverage - Merlins BarRATE OF PAY - £11.50 per hour plus fantastic benefits! CONTRACT TYPE – Full Time Permanent HOURS OF WORK – 37.5 hours per weekSHIFT DETAILS – 5 days out of 7 including weekendsLOCATION: Newport, NP18 1HQJOB ID - REQ4466OVERVIEW Looking for the next step in your hospitality...
-
Reservations Agent
2 weeks ago
Newport, Newport, Wales, United Kingdom The Celtic Collection Full timeJOB TITLE – Reservations AgentDEPARTMENT – Sales and RevenueRATE OF PAY - £11.80 per hour plus fantastic benefits and target related bonus! CONTRACT TYPE – Full Time, PermanentHOURS OF WORK – 37.5LOCATION – Newport NP18 1HQJOB ID - 5069OVERVIEWOur reputation is built on exceptional service, outstanding hospitality and exceeding expectations, all...
-
Assistant Golf Manager
1 month ago
Newport, Newport, Wales, United Kingdom The Celtic Collection Full timeJOB TITLE – Assistant Golf Manager DEPARTMENT – Golf Operations RATE OF PAY - Competitive salary plus excellent benefits! CONTRACT TYPE – Full Time – Permanent HOURS OF WORK – 40 hours per week SHIFT DETAILS – 5 days out of 7 LOCATION - Newport, NP18 1JQ ...
-
Newport, Wales, United Kingdom NATIONAL TRUST Full timeWe are looking for an experienced Events Coordinator to join our team. You'll coordinate logistics for our flagship events and advocacy activities, ensuring their smooth running and helping us to reach key external audiences including political, external organisations and partners, supporters and donors. Welsh language skills are required in this role....
-
Senior Hand Therapist- Surrey Downs Health
1 month ago
Newport, Wales, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeSurrey Downs Health & Care We are looking for a dynamic, enthusiastic and motivated Hand Therapist to join our wonderful MSK Hand Therapy Team. Experience of working within a Hand Therapy Service is essential, preferably within the NHS and with experience of managing patients from Acute Elective, Acute Trauma, Plastics and Rheumatology. We have an active...
-
Specialist MSK Physiotherapist
3 months ago
Newport, Wales, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeSurrey Downs Health & Care The Integrated MSK Service of Surrey Downs Health and Care is a developing and dynamic service boasting a Consultant Physiotherapist, Community Assessment and Triage Service (CATS), First Contact Practitioners (FCPs), Hand Therapy Team and Community MSK Outpatient service. This is a unique and exciting opportunity for a strong...
-
Guest Relations Associate
6 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE - **Guest Relations Associate **DEPARTMENT - **Guest Relations **RATE OF PAY - **£10.50 per hour including benefits! **CONTRACT TYPE -** Full Time - Permanent **HOURS OF WORK -** 37.5 hours per week **SHIFT DETAILS - **5 days out of 7 **OVERVIEW** Friendly, helpful, resourceful, professional, confidentdoes this sound like you? Then Guest...
-
Guest Relations Associate
7 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE** - Guest Relations Associate **DEPARTMENT **- Guest Relations **RATE OF PAY**: - £11.50 per hour plus benefits! **CONTRACT TYPE -** Full Time - Permanent **HOURS OF WORK **- 22.5 hours per week **SHIFT DETAILS** - 3 days out of 7 **OVERVIEW** Friendly, helpful, resourceful, professional, confidentdoes this sound like you? Then Guest Relations...
-
Guest Relations Associate
7 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE** - Guest Relations Associate **DEPARTMENT **- Guest Relations **RATE OF PAY** - £11.50 per hour plus benefits! **CONTRACT TYPE** - Full Time - Permanent **HOURS OF WORK -** 37.5 hours per week **SHIFT DETAILS **- 5 days out of 7 **OVERVIEW** Friendly, helpful, resourceful, professional, confidentdoes this sound like you? Then Guest Services...
-
Guest Relations Associate
4 months ago
Newport, United Kingdom The Celtic Collection Full timeJOB TITLE – Guest Relations Associate DEPARTMENT – Guest Relations RATE OF PAY - £11.50 per hour plus benefits! CONTRACT TYPE – Full Time – Permanent HOURS OF WORK – 37.5 hours per week SHIFT DETAILS – 5 days out of 7 LOCATION – Newport, NP18 1HQJOB ID - REQ4652OVERVIEW Friendly, helpful, resourceful, professional,...
-
Guest Relations Associate
6 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE -** Guest Relations Associate **DEPARTMENT -** Guest Relations **RATE OF PAY -** £10.50 per hour including benefits! **CONTRACT TYPE -** Part Time - Permanent **HOURS OF WORK -** 22.5 hours per week **OVERVIEW** Friendly, helpful, resourceful, professional, confidentdoes this sound like you? Then Guest Relations Associate at The Celtic...
-
Guest Relations Associate
7 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE **- Guest Relations Associate **DEPARTMENT** - Guest Relations **RATE OF PAY**: - £11.50 per hour plus excellent benefits! **CONTRACT TYPE **- Part Time - Permanent **HOURS OF WORK** - 22.5 hours per week **SHIFT DETAILS** - 3 days out of 7 **OVERVIEW** Friendly, helpful, resourceful, professional, confidentdoes this sound like you? Then Guest...
-
Casual Guest Relations Associate
7 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE **- Casual Guest Services Associate **DEPARTMENT** - Rooms Division **RATE OF PAY **- £7.25 - £10.42 per hour **CONTRACT TYPE **- Casual **SHIFT DETAILS** - Casual, working on an as and when required basis according to business levels **OVERVIEW** Friendly, helpful, resourceful, professional, confidentdoes this sound like you? Then Casual...
-
Residential Guest Service Associate
2 weeks ago
Newport, Newport, United Kingdom Celtic Manor Resort Full timeJob Overview:We are seeking a skilled and friendly Front Office Agent to welcome and check in guests at The Celtic Collection, providing exceptional service and processing group arrivals using our hotel systems. This role requires knowledge of The Celtic Collection and its services.About Us:The Celtic Collection is a prestigious portfolio of unique hotels...
-
Housekeeping Associate
14 hours ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE - **Housekeeping Associate **DEPARTMENT**: - Housekeeping **RATE OF PAY -** £10.10 per hour plus fantastic benefits! **CONTRACT TYPE - **Part Time **HOURS OF WORK -** 20 hours per week **OVERVIEW** Total Perfectionist Required Cushion out of place? Magazine cover creased? Your exceptional attention to detail and passion for the luxury hotel...
-
Casual Housekeeping Associate
6 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE **- Casual Housekeeping Associate **DEPARTMENT** - Housekeeping **RATE OF PAY** - £11.44 per hour **CONTRACT TYPE -** Casual, working on an as and when required basis according to business levels **HOURS OF WORK** - Casual, as and when required **OVERVIEW** Total Perfectionist Required Cushion out of place? Magazine cover creased? Your...
-
Housekeeping Associate
7 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE -** Housekeeping Associate - Public Area - Maternity Cover **DEPARTMENT -** Housekeeping **RATE OF PAY - **£10.50 per hour plus fantastic benefits! **CONTRACT TYPE -** Part Time **HOURS OF WORK - **30 hours per week **OVERVIEW** Total Perfectionist Required Cushion out of place? Magazine cover creased? Your exceptional attention to detail and...
-
Housekeeping Associate
7 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE - **Housekeeping Associate **DEPARTMENT - **Housekeeping - Rooms **RATE OF PAY - **£11.03 per hour plus fantastic benefits! **CONTRACT TYPE -** Full Time Permanent **HOURS OF WORK -** 5 days out of 7 **OVERVIEW** Total Perfectionist Required! **WHAT ARE WE LOOKING FOR ** Cushion out of place? Magazine cover creased? Your exceptional attention...
-
Housekeeping Associate
7 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE** - Housekeeping Associate - Rooms **DEPARTMENT** - Housekeeping **RATE OF PAY**: - £11.80 per hour plus fantastic benefits! **CONTRACT TYPE **- Permanent part time **HOURS OF WORK**: - 30 hours per week **OVERVIEW** Total Perfectionist Required Cushion out of place? Magazine cover creased? Your exceptional attention to detail and passion for...
-
Housekeeping Associate
7 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE** - Housekeeping Associate - Rooms **DEPARTMENT** - Housekeeping **RATE OF PAY**: - £11.80 per hour plus fantastic benefits! **CONTRACT TYPE **- Part time **HOURS OF WORK**: - 22.5 hours per week **OVERVIEW** Total Perfectionist Required Cushion out of place? Magazine cover creased? Your exceptional attention to detail and passion for the...
-
Housekeeping Associate
7 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE** - Housekeeping Associate - Rooms **DEPARTMENT** - Housekeeping **RATE OF PAY**: - £11.80 per hour plus fantastic benefits! **CONTRACT TYPE **- Part time **HOURS OF WORK**: - 30 hours per week over 5 days **OVERVIEW** Total Perfectionist Required Cushion out of place? Magazine cover creased? Your exceptional attention to detail and passion...
-
Icc Wales
6 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE** - Casual Food and Beverage Associate - ICC Wales **DEPARTMENT** - ICC Wales - Food and Bar Associate **RATE OF PAY**: - £7.50 - £11.44 per hour depending on age **CONTRACT TYPE **- Casual, working on an as and when required basis according to business levels **HOURS OF WORK **- Casual, as and when required **OVERVIEW** We are recruiting...
-
Guest Services Receptionist
7 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE **- Guest Services Receptionist **DEPARTMENT** - Ty Hotel - Magor **RATE OF PAY** - £11.45 **CONTRACT TYPE** - Full Time - Permanent **HOURS OF WORK** - 37.5 hours per week **SHIFT DETAILS** - 5 days out of 7 **OVERVIEW** We are looking for a Guest Services Receptionist to join our team at Tŷ Hotel Magor **WHAT YOU’LL DO ** Responsible for...
-
The Grill
7 months ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE - **FOOD & BEVERAGE ASSOCIATE (WAITER/WAITRESS) **DEPARTMENT - **FOOD & BEVERAGE **RATE OF PAY - **£10.45 PER HOUR INCLUDING BENEFITS **CONTRACT TYPE - **FULL TIME - PERMANENT **HOURS OF WORK - ** **SHIFT DETAILS - **5 DAYS OUT OF 7 - INCLUDING WEEKENDS **OVERVIEW** **Waiting For A Great Opportunity? Then look no further!** Do you have...
-
Hospitality Associate Manager
2 weeks ago
Newport, United Kingdom The Celtic Collection Full time**About the Role**We are currently seeking a highly motivated and customer-focused Food and Beverage Associate to join our team.As a F&B Associate, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable dining experience.Main Responsibilities:Serving food and beverages in a professional and courteous...
-
Casual Housekeeping Associate
3 months ago
Newport, United Kingdom The Celtic Collection Full timeJOB TITLE – Housekeeping Associate DEPARTMENT - Housekeeping - RoomsRATE OF PAY - £7.50 - £11.44 per hour depending on ageCONTRACT TYPE – CasualHOURS OF WORK - as and when neededLOCATION - Newport, NP18 1HQJOB ID - REQ4656OVERVIEWTotal Perfectionist RequiredCushion out of place? Magazine cover creased? Your exceptional attention to detail and...