The Grill

**JOB TITLE - **FOOD & BEVERAGE ASSOCIATE (WAITER/WAITRESS)

**DEPARTMENT - **FOOD & BEVERAGE

**RATE OF PAY - **£10.45 PER HOUR INCLUDING BENEFITS

**CONTRACT TYPE - **FULL TIME - PERMANENT

**HOURS OF WORK
- **

**SHIFT DETAILS - **5 DAYS OUT OF 7 - INCLUDING WEEKENDS

**OVERVIEW**

**Waiting For A Great Opportunity? Then look no further**

Do you have what it takes to join a fantastic team and be rewarded for excellence? Are you someone that has a passion for outstanding customer service and wants to work in hospitality? Can you help make a real difference? If you have answered yeswe want to hear from you

We are recruiting full time waiters/waitresses to join one of our seven restaurants based in the spectacular Celtic Manor Resort.

If you are friendly, courteous, love working as part of a team and are passionate about the hotel industry, we would love to hear from you.

You will have just what it takes to impress our guests with your exceptional customer service, sparkling personality and good levels of spoken and written English. You will be a committed team player who enjoys working as a team and providing excellent customer service to our guests.

**WHAT ARE WE LOOKING FOR **
- Some understanding of food and beverage
- Well presented
- Ability to converse verbally in English
- Pleasant personality with good interaction with others
- Guest focused
- Basic food and wine knowledge
- Respectful and appreciative of the working environment
- Flexible to work hours as required by the business
- A genuine interest in the food and beverage service industry

**WHAT YOU’LL DO **
- Serves and clears food and beverage in a courteous, polite, efficient and friendly manner
- Provides a consistent service and gives assistance to the guests for tables and menus
- Assist the Outlet Manager & Supervisor in Food & Beverage order taking and enhancing the guest experience, in an efficient, professional, and courteous manner
- Constantly monitors the guests in order to anticipate their needs
- Communicates effectively with his/her supervisor re: guest feedback, to ensure all feedback handled promptly and to the satisfaction of the guest
- Ensure that all tables are served within the recommended waiting time, by organising the order of service efficiently
- Meets and greets all arriving and departing guests according to the collection standards
- Clears and cleans tables
- Ensures all service and back-areas are well stocked and clean
- Performs related duties and special assignments as and when required.

**WHATS IN IT FOR YOU**
- Free staff parking whilst on Duty
- Free Meal whilst on Duty
- Discounted Gym Membership
- Discounted Hotel Accommodation
- Discounted Food & Beverage
- Discounted Spa Treatments
- Discounted Employee Golf Membership
- Discounted Rhys Giles Hair Salon
- Christmas Hampers
- Employee Birthday Lunch
- Employee of the Month
- Credit Union Savings Scheme
- M.A.D Awards
- Long Service Dinner
- Annual ‘1 Year Service’ Stay
- Life Assurance Scheme
- 'Refer a Friend’ Payment Scheme
- Shopping Discount Scheme (Vectis)
- Discounted Nursery Rates
- Wellbeing Helpline
- Cycle to Work Scheme
- Social Club
- Additional Long Service Days
- Reward and Recognition Schemes

**WHO ARE WE **

Set in 2,000 acres of rolling parkland in the beautiful Usk Valley, South Wales, the award-winning Celtic Manor offers luxury on a grand scale, encompassing a host of exceptional world-class facilities that make up the exclusive Celtic Manor Collection. With four hotels and ten luxurious Hunter Lodges, three spectacular championship golf courses, two health spas and fitness clubs, seven restaurants, an array of exciting adventure activities and a new International Convention Centre Wales, Celtic Manor is the ultimate European resort destination.

**RECRUITMENT INFO