Current jobs related to Senior Operational Leader - Cheshire West and Chester, UK - GARY CHAPLIN LTD

  • Director of Operations

    3 weeks ago

    Lisburn And Castlereagh, Northern Ireland, UK, United Kingdom McCulla Ireland Ltd Full time

    Warehouseing Operations Director.With over 50 years’ experience in the logistics industry McCulla Ireland are one of the country’s leading providers of ambient, chilled and frozen logistics solutions throughout Ireland, the United Kingdom and Europe.We currently have Operating Centres across Northern Ireland and Ireland, with further plans for expansion....

  • Retail Buyer

    2 months ago

    Cheshire West And Chester, UK, UK, United Kingdom Zachary Daniels Full time

    Zachary Daniels Recruitment is delighted to be supporting this retail giant in the appointment of a new Buyer to bring into their existing trading team.An outstanding place to work with a real focus on culture and colleague opportunities and development there really is no better place to continue your retail buying career.In the role of Buyer you will be...

  • Business Development Representative

    13 hours ago

    Cheshire West And Chester, UK, UK, United Kingdom Pareto Full time

    Job Title: Business Development RepresentativeOur client is a leading IT Consultancy organisation helping SMEs and mid-corporates around the globe!Our client now has an exciting opportunity for driven and enthusiastic graduates to join their team as Business Development Representatives!This is a fantastic opportunity if you are eager to build a career in a...

  • Senior Sous Chef

    1 month ago

    North West, UK, United Kingdom Hesketh James Limited Full time

    Senior Sous Chef - Stylish Premium Restaurant Concept ** 4 Day Weeks! **Location: Manchester City CentreSalary Package: £41,350 +Bonus + Company Benefits + Huge Progression OpportunitiesHours: Full time (45 Hours / 4 day weeks!)SUNDAY TIMES BEST PLACES TO WORK 2024Our client, a successful premium restaurant operator are looking for a highly experienced...

  • Head of Operations

    2 weeks ago

    West Midlands, UK, UK, United Kingdom Tracker Recruitment Full time

    Head of Operations£85k + packageJob Roleo To assume full responsibility for all operational functions related to the UK business organisationo Delivery of Management EBIT from UK Operational teamo Be accountable for delivery of all Operational and Finance Metrics and ensure delivery from Branch Management teamo Delivery of Country GP reporting monthly, and...

  • Senior HR Business Partner

    2 weeks ago

    West Midlands, UK, UK, United Kingdom KM4HR Full time

    KM4HR have partnered with this nationally recognised business, to recruit an exceptional Senior HR Business Partner, with a specialist skillset particularly within change and transformation.With a stakeholder group of circa 2000 employees and 3 key business areas to partner with, you will be involved at all levels both operationally and strategically....

  • Director of Operations

    3 months ago

    West Midlands, UK, UK, United Kingdom Newman Stewart Full time

    Operations DirectorD.O.E + Bonus + BenefitsWest Midlands Newman Stewart is currently partnering a well-respected Chemical Manufacturer looking to appoint a high performing Operations Director. Our client has a deep history of success and is now looking to strengthen their Senior Leadership Team as they accelerate their growth plans. The successful candidate...

  • Family Solicitor

    4 months ago

    England, West Yorkshire, West Yorkshire, UK, United Kingdom Austen Lloyd Limited Full time

    SENIOR FAMILY SOLICITOR - LEGAL 500 FIRM - WEST YORKSHIRESenior Family Solicitor / Legal Executive (5 years +)A well - established Legal 500 firm in West Yorkshire are on the lookout for a Senior Solicitor / Legal Executive to join their highly regarded family teamIdeally you will be 5 years + PQE with experience in handling a variety of privately funded...

  • Operations Manager

    2 weeks ago

    West Midlands, UK, UK, United Kingdom Venn Group Full time

    Associate Group ManagerA position has arisen for an Associate Group Manager within a highly regarded healthcare organisation situated within the West-Midlands. The position is temporary running for 3 months+. Location: West-MidlandsContract: 3 months+Hours: 37.5, Monday to Friday A brief overview of the day-to-day duties includes the following:Lead and...

  • Wellbeing Operations Manager

    2 weeks ago

    West Midlands, UK, UK, United Kingdom James Andrews Recruitment Solutions Ltd Full time

    We are currently working in partnership with a Council based in West Midlands, who are recruiting for a Wellbeing Operations Manager on a temporary three to six-month contract. The position is due to start immediately and the hourly rate of pay is negotiable up to £400 a day via an Umbrella company.The ideal candidate will have a qualification or a good...

  • Senior Finance Analyst

    3 weeks ago

    England, Warwickshire, Leamington Spa, West Midlands, UK, United Kingdom Gleeson Recruitment Ltd Full time

    Gleeson Recruitment Group are working in partnership with one of the Midlands' most well-known brand names, whose luxury products are recognisable on a global level. They are looking to appoint a Senior Finance Analyst into their product development team, in an exciting and newly-created role. As a Senior Finance Analyst, you will play a pivotal role in...

  • Senior Key Account Manager

    4 months ago

    West Midlands, UK, UK, United Kingdom CSG Talent Full time

    Are you an experience Account Manager working with Private Label products?Do you have experience working with the Grocery channel or discount sector?My client is a global Beauty business who is a leader in their sector, who are going through a period of global growth. The business is now looking to bring on a Senior Account Manager to work within the UK...

  • Managing Director

    3 months ago

    South West England, UK, United Kingdom Novo Executive Search & Selection Ltd Full time

    Our Client Our client is a well-established mechanical & electrical contracting company that is very successful. The business works with a wide range of clients from high end residential organisations through to large commercial clients across Wiltshire and the surrounding counties. Working within many different sectors this company provide a full range of...

  • Trainee Account Manager

    3 weeks ago

    West Midlands, UK, UK, United Kingdom Pareto Full time

    Job Title: Trainee Account ManagerLocation: North West/Manchester OR West Midlands/BirminghamSalary: £27k basic (£40k OTE)REF: J11844:WMSector: Tech Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized...

  • Healthcare Partnership Manager

    3 weeks ago

    North West and Wales, , North West and Wales,, UK, United Kingdom Chemistree Solutions Full time

    Role description Healthcare Partnership Manager - Wound Care. Exciting new opportunity working across North West & Wales Role: Healthcare Partnership Manager Therapy Area: Wound Care Region: North West & Wales Salary: Negotiable competitive salary depending on experience, bonus, company car or car allowance, additional package benefits Role Type:...

  • Management Consultant

    2 months ago

    West Midlands, UK, UK, United Kingdom Lime Talent Full time

    Lime Talent is leading the search for a rapidly growing consultancy specializing in Continuous Improvement and Operational Excellence. Our client is a global leader in consulting services, partnering with clients across various industries to drive sustainable business transformations and deliver measurable results. Their team of experienced professionals...

  • Strategic Service Manager

    4 weeks ago

    Brighton and Hove, UK, United Kingdom Brighton & Hove Independent Mediation Service Full time

    BHIMS is a community-based charity with a strong reputation locally - and a mission to prevent and repair the harm caused by conflict.We seek an experienced manager and leader who will play a crucial role in shaping our strategy, leading our operations, income, growth potential and partnerships. Contract: Permanent, subject to a six-month probationary period...

  • CFO PE-Backed Professional Services

    1 month ago

    West Midlands, UK, UK, United Kingdom Marks Sattin Full time

    Marks sattin executive search is working with an effective international, PE Backed tech enabled Professional services buy and build business based in West Midlands, that has experienced significant organic and inorganic growth through acquisitions via an impressive buy and build platform. Working closely with the senior management team and the PE firm, the...

  • Senior Business Process Improvement Engineer

    4 weeks ago

    West Midlands, UK, UK, United Kingdom DP World Full time

    We are currently searching for a Senior Business Process Improvement Engineer (BPI) to join our team. This role requires extensive travel throughout our UK and European sites, as you will be responsible for finding and achieving cost-saving targets, meeting project deadlines, and proactively supporting customer and stakeholder expectations while adhering to...

  • Marketing and Communications Manager

    4 days ago

    West Midlands, UK, UK, United Kingdom habeo talent Full time

    We are delighted to be working with a brilliant Equality Charity in the recruitment of an Interim Marketing and Communications Manager on a Fixed term contract basis.The role will be hybrid with 2 days a week in the West Midlands office. We are considering candidates between 40-60k salaries.This is an important role, you'll be their go-to marketing and...

Senior Operational Leader

4 months ago

Cheshire West and Chester, UK, United Kingdom GARY CHAPLIN LTD Full time

Innovative Service Group

to £80,000 plus package


This is an outstanding, newly-created, career-developing opportunity for an ambitious manager, currently in the early stages of their management career. It is a chance to join one of the country’s most innovative business services groups in a role that will see them be fast-tracked towards the Senior Leadership Team.


Since creation, they have led their unique B2B/B2C market place, delivering an unparalleled and invaluable service whilst working with their clients on a path of continuous improvement.


Differentiating themselves by remaining totally independent and providing bespoke solutions through numerous highly qualified and focussed teams to provide swift solutions and resolutions, whilst creating maximum value for their client & consumer basesunderpinned by highly principled ethics, humility and passion for what they do.


Replicating that human-focus internally, they have created an upbeat, friendly, innovative, and fast-paced environment with, crucially, market-leading opportunity for advancement. But they seek to continue the development of that culture and environment for the personal and professional benefit of all employees.


This is an energised and innovative culture, which every employee works diligently to foster and continually improve. They are an opportunistic growth company that seeks to deliver long-term prosperity to all employees. Career opportunities are as unlimited as any employees’ aspirations and hunger.


Their innovative service has won them huge recognition and an enviable client list within highly regulated environments as well as huge respect amongst the consumer base but all with an underlying reputation for objectivity. Two decades of achievements and award wins set this ground-breaking business apart from their competitors, and with continued demand for their services and increased capability in their product and service portfolio, their future is as impressive as their history.


A critical element to continuing and increasing the growth and success, is the recruitment of a key leader, to take control and leadership responsibility for a newly created team.


With a fast-track path to executive leadership, this role offers the chance to join a progressive and exciting business, get mentored by some outstanding, high experienced colleagues and form part of the future leadership strategy for this impressive group, or beyond – and do so with full P&L/budgetary responsibility for a manageable-sized business unit AND work in one of the most supportive, proactive, people-centric cultures possible, right after they have invested £2m refurbishing their Head Office offering an outstanding working environment.


The appointee will be an experienced operator, delivering various income streams as well as controlling costs where relevant. They will be financially aware, but not necessarily specialists in their specific area. Their key specialism will sit within their over leadership capability, perhaps having lead a business unit, perhaps a department, but they will be used to having responsibility and accountability. They will be adept at managing workflows and volume performance in this consumer-focussed service business.


Alongside their strong business leadership abilities, they will be passionate about leading people; influential communicators, inspirational and diligent, bringing together class-leading external and internal engagement, along with team leadership qualities all with a truly ‘people-centric’ attitude to secure a bright and profitable future for the organisation as a whole; as well as themselves.


Working with other members of the leadership team, the appointee will lead, train, coach and develop staff to raise capability, creativity, performance and confidence across the team, and the business.


As the business’s leader, you will be expected to set the tone of engagement, working practices, disciplines and routines, to lead by example, share your experience, approach and learnings and to help guide team members when they approach you for advice and support. Each team member has a learning and development plan, which you will be expected to set, review, monitor and implement. You will be instrumental in setting & driving the motivation and inspiration for the team.


The modern office environment, recently enhanced with a £multi-million refurbishment, flexible working structure, multiple free-of-charge sustenance options and break out areas are conducive to promote a supportive, open & authentic culture, perfect for getting to know colleagues across departments & business units, with opportunities to get involved in social, wellbeing, learning and personal development activities. In any given quarter there will be digital learning modules to complete, enabling you to take ownership of your own career and learning development as well as, crucially, leading that of your team.



Key Objectives


  • To lead, motivate and inspire the Team and their performance
  • To take responsibility for the quality of operational and BAU output, from planning, delivery, and day-to-day performance, to tactics and onward evaluation and evolution
  • To refine and communicate your operational and customer relationship strategy, and ensure its delivery, optimum performance and results
  • To lead and support all members of your team(s) to maximise their overall performance and the cohesion and communication between team members
  • To ensure the team operates efficiently and cost-effectively, delivering high quality services to all
  • To continuously develop, where relevant systems, processes and people to manage sustained and heightened performance and growth
  • Provide inspirational leadership and champion the values that the company lives by.


Specific Responsibilities


  • Managing a team of to ensure that their ‘business as usual’ services are delivered on time and to the highest quality
  • Responsibility for the financial and operational performance of a department, including P&L responsibility, of upto £2m.
  • Ensure all customer obligations are satisfied – even when those expectations are unrealistic and thus non-deliverable in full
  • Using automation and developing technologies to improve productivity without jeopardising the human touch and service delivery.
  • Managing resources, planning, recruiting and training as business needs require



Key Personal Focus

  • You will create opportunities to drive change.
  • You will demonstrate innovative & creative approaches to problem solving.
  • You will have the flair to flex your leadership style to fit the dynamic change & growth initiatives.
  • You model a flexible & responsive approach to change
  • You will shape, develop & empower a high performing team to help them be the best they can be, through development and growth.
  • You will always communicate with passion and enthusiasm both to your team and the business.
  • You possess a strong track record with managing senior stakeholder relationships with proven credibility and customer focus.
  • You will drive efficiency & process improvement, enhance productivity to realise strategic goals.
  • You will leverage data & tech insight to drive decision making.
  • You can demonstrate holistic approach when managing risk
  • You translate big picture concepts into robust delivery bringing your team with you every step of the way



Candidate profile and chemistry fit is critical for these pivotal roles. Working within a fast-paced, innovative, entrepreneurial environment, attitude is as important as experience. The person is everything. This key leadership role will be instrumental in setting the tone, energy and culture for the business.….and in turn design its success. The gravity of success is all about having the right attitude, underpinned with (developing) demonstrable experience.


Suitable candidates will already be high achieving, experienced team/business unit/departmental leaders within the B2B/non-domestic energy sector or a similar regulated business. They will be able to demonstrate a track record of personal success AND success of their team(s). They will possess a strong ethos in service delivery, customer engagement and a background in creating and managing a culture of openness & success.



Knowledge/Experience:


Essential

  • A strong leader with at least 5 years’ experience of leading a team with P&L responsibility within the B2B/non-domesticenergy or other highly regulated sector.
  • A strong leader who can role model values and understands the influence their role has on others and acts appropriately at all times.
  • Experience of delivering income streams and controlling costs in order to deliver a contribution of as large as £2m. Requires a high level of financial awareness and the ability to operate within constraints set by the business
  • Experience of managing day to day volume performance, ensuring a flow of stock sufficient to meet all volume targets and delivering this while maintaining quality, measured by customer experience, right first time decisions, etc.
  • Able to analyse performance data and derive clear insight that, in turn drives improved performance
  • An incredibly strong communicator who has experience of creating and managing highly motivated and engaged teams. Someone who is able to manage sentiment within a team and set high standards of communication for their own team managers. Evidence of engagement via employee surveys would be an advantage
  • Passionate about the development of colleagues
  • Able to provide an escalation point for consumers, excellent at written and verbal communication
  • Someone driven to improve the experience for both our colleagues and consumers in an environment of continuous improvement



The successful candidate will have entrepreneurial ability and desire, and be hugely excited by a very high paced environment, thick with USPs – their operational leadership strength will be underpinned by a real “Just Do It” attitude, and a sense of humour.