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Performance Analyst Lead

1 month ago

UK, UK, United Kingdom ASA RECRUITMENT Full time

Performance Analyst Lead


ASA is looking for a Performance Analyst Lead to work alongside their client in the public sector, supporting the delivery of high-quality public services.


Role Details

  • Role Title: Performance Analyst Lead
  • Location: Hybrid working across offices in Glasgow or Edinburgh with occasional travel to other locations, including Dundee. Travel costs are covered for public transport.
  • 4 days per week – for an initial 12 month contract (inside IR35) with potential to extend


Role Description

As a Performance Analyst Lead, you will play a pivotal role in shaping and supporting the User Centered Design team. Collaborating with multidisciplinary teams across the Social Security Scotland Agency and the wider programme, you will:

  • Evaluate and define performance measurement strategies and platforms.
  • Provide expert insights from qualitative and quantitative data to inform service design decisions.
  • Act as an escalation point for complex issues and remove blockers.
  • Lead, coach, and mentor performance analysts at all levels.
  • Advocate for a data-driven culture and ensure the accuracy and quality of analytics outputs.


Key Responsibilities

  • Drive performance analytics strategy, including data implementation and architecture.
  • Share knowledge to promote a data-driven approach across the organisation.
  • Collaborate with design specialists to deliver user-centered services.
  • Support programme assurance activities and corporate initiatives.
  • Coordinate with the SG Data Profession to maintain high standards of quality and compliance.


Essential Skills and Experience

  • Proficiency with Google Analytics, Data Studio, and Tag Manager, including APIs, data security, and privacy considerations.
  • Expertise in data transformation, analysis, and visualization tools such as Excel and Tableau.
  • Proven ability to communicate analytical insights to stakeholders at all levels.
  • Experience gathering technical requirements and working with developers to deliver solutions.


Additional Information

  • Security Clearance: A valid Basic Disclosure Scotland Certificate is required.



If this sounds like an opportunity, you would be interested in then please submit your CV and we will be in touch with further details