Account Manager

6 days ago

Rugby UK, Warwickshire, United Kingdom Dental Elite Valuers, Brokers & Recruiters Full time

Direct Report: Commercial Director


Hours – Full-time (40 hours a week) – to include one late finish per week


Travel – It is expected that the BAM will meet clients at exhibitions / company events. Accompany Practice Consultants on occasional valuations to build up knowledge of the Dental Practice sale process.


PERSON PROFILE

• Someone with an engaging, warm personality who has excellent communication skills, particularly on the telephone.

• Someone with a genuine drive to move practice sales forward whilst maintaining the highest standard of customer service.

• May suit someone with experience in estate agency sales negotiation.


COMPANY PROFILE

The company was formed by the current directors in Spring 2010 and has quickly become recognised as a firm offering a distinctly different service. We are a specialist dental consultancy specialising in the sourcing of Dental Jobs, Dental Practice Finance, Dental Practices for Sale & Valuations, and most of the clients we deal with are preparing to make important life decisions.


KEY ROLES & RESPONSIBILITIES

· 24 Hours before launch the BAM will be responsible for making selected approaches to buyers to whom they account manage who may be interested in a practice prior to it going to the full market.

· Develop relationships and knowledge of buyers so the BAM becomes a point of call for them, developing a working knowledge of regular buyers so if they miss a practice – the BAM can call round based on someone’s buying spec to see if they would be interested in the prospectus / viewing. This will likely involve face to face meetings for those who buy regularly and some networking.

· Buyer Update Calls – develop more extensive Buying Specs which would allow BAM to do the bullet above more effectively. The BAM will be targeted against a minimum number of these calls per week.

· After a Practice Launch the BAM will chase all those who requested a prospectus to see if they would like to view the practice and procure feedback as to why / why not to better inform valuations

· Depending on popularity of the practice the BAM may be instructed to chase all those who were on the initial launch list.

· Follow up all subsequent prospectus requests to chase into viewings.

· Refer Buyers into Finance where there is no working knowledge of affordability / mortgage referrals etc.

· Attend Practice Valuation Appointments to build up working knowledge of valuations / dental practice transactions

· Take calls in the absence of anyone from Practice Sales in the office to book Valuation Appointments

· Viewing Reminders – especially for Weekend Viewings to ensure attendance (Check they have everything / accounts etc)

· Support the wider Practice Sales Team with Sellers Guide leads and take Practice Valuation enquiries where the Practice Sales Team are not available.

· Take an active participation in the Weekly Practice Update meetings to assist with the sale of dental practices more effectively.

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