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Store Coordinator

3 months ago

London UK, UK, United Kingdom Max Mara Fashion Group Full time

ABOUT MAX MARA FASHION GROUP


Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.


Job Description: Store Coordinator


We are currently seeking an Store Coordinator for the Marella stores in the UK for a full-time permanent position with an immediate start.


OBJECTIVES


  • Coordination and management of all activities related to the assigned stores – frequent travel to the stores is required in order to supervise and implement business targets
  • Planning and managing the holiday tracker alongside the Retail Supervisor
  • Monitoring staff and drawing up monthly reports for the head office
  • Ensuring that the business objectives are met, including brand image, customer service satisfaction, brand identity and corporate standards required
  • Ensuring that business budgets are met, maximising all resources available
  • Understanding all needs and requirements of all specific store locations, taking care of the clientele, proposing initiatives coherent with the brand objectives according to the retail supervisor and retail directors
  • Promoting and implementing marketing strategies according to the retail supervisor and retail directors
  • For strategy purpose, a dedicated target will be set for the store in Harvey Nichols London flagship


KEY RESPONSIBILITIES


  • Guarantee qualitative and quantitative staff and personal goals achievement, alongside the objectives set by the retail director
  • Develop and consolidate the Client database
  • Managing all daily CRM activities assigned by the head office
  • Proposing CRM activities to stimulate potential customer base
  • Develop and reinforce the B2E
  • Guide and manage the staff, assigning individual targets, tasks and objectives to reach in accordance with the business goals
  • Act as point of contact between personal and work related matters / contracts
  • Guarantee high visual standards in stores, for products, and sales representatives, in alignment with the brand's standard requirements
  • Planning and developing the staff's product, clientele and sales knowledge by optimising the available tools and the company's methods of training
  • Represent and act as brand ambassador for company events
  • Managing the product in accordance with the guidelines of product rotation, visual merchandising, considering the assigned business objectives
  • Gathering and analysing data, and providing feedback to headquarters
  • Managing product requests from each store door, optimising the UK stock level
  • Analyse selling reports and business performance
  • Guarantee all assigned resources are constantly representing the brand


KEY COMPETENCIES


  • Strategic thinking
  • Experience in coordinating and management of teams
  • Strong communication skills
  • Creative thinker
  • Attention to detail
  • Leadership
  • Human resource management
  • Ability to manage own time / tasks
  • Understanding priorities
  • Ability to manage staff and self during busy times
  • Sense of style
  • Strong interpersonal skills
  • Negotiation
  • Networking
  • Retail experience is mandatory


SOFT SKILLS


  • Passion for fashion
  • Membership
  • Teamwork
  • Entrepreneurial Skills
  • International skills
  • Self-assured


This is a full-time, permanent position.