Associate, Client Processing I

3 weeks ago

Manchester, Greater Manchester, United Kingdom BNY Full time
BNY Global Job Posting Template
Updated: September 9th, 2024

Associate

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Associate to join our Custody Trade Services team. This role is located in Manchester, UK and will be working on a hybrid basis 3 days a week in office.

In this role, you'll make an impact in the following ways:
  • Performing authentication on bank wide instructions.
  • Ability to refer to procedure guides and adapt to process changes, to answer queries and resolve issues.
  • Interact with other organisational units/teams to escalate high priority items or raise issues with documents.
  • Ability to work with client servicing teams to ensure timely resolution and turnaround of items.
  • Manages situations which may require adaptation of response or extensive research according to client response. Escalates more complex situations to senior colleagues.
  • Integrates knowledge of processes and practices to provide solutions to internal and external clients.
  • Ability to self-manage BAU work with live escalations and self-development work.
  • Contributes to the achievement of team objectives.
To be successful in this role, we're seeking the following:
  • Expectation to be in office 3 days a week in office.
  • Display excellent communication and organisational skills
  • Good attention to detail
  • Ability to work across the team completing multifunctional processes.
  • Ability to work in line with procedures and can develop a risk awareness.
At BNY, our culture speaks for itself. Here's a few of our awards:
  • America's Most Innovative Companies, Fortune, 2024
  • World's Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
  • Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
  • Most Just Companies", Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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