Project Manager- Freelance- Listen
1 month ago
Employee Experience – Project Manager – Freelance- Korn Ferry Digital
Korn Ferry is a global organizational consulting firm, combining strategy and talent to drive superior performance for our clients. We can help organizations be MORE THAN.
Our 8,600 colleagues serve clients in more than 50 countries. We offer five core solutions:
· Organizational Strategy
· Assessment and Succession
· Talent Acquisition
· Leadership Development
· Rewards and Benefits
KF Listen
Korn Ferry Listen offers a full suite of Employee Experience (EX) feedback programs including annual engagement surveys, pulse solutions, onboarding/exit surveys, and culture diagnostics. All of our programs include:
- Fit-for-purpose surveys with benchmarked questions, so clients can ask the right questions at the right time to the right people, leveraging our survey design expertise and IP.
- Flexible choice of the technology to support client needs (Qualtrics, Forsta, Glint)
- Best practice dashboards providing relevant insights for managers and leaders, empowering them to move faster with more accuracy.
- Program management and implementation services to set up and configure the platform, delivering unmatched speed, data security, and platform reliability.
- Advisory services to drive continuous improvement and close experience gaps.
The Role
The purpose of this role is to lead our clients professionally through complex global employee survey projects. Working on an interim basis, you will be working with our growing base of clients across EMEA (mainly, but not only in Europe). You will be connected to our EMEA KF Listen Delivery team getting the support from the team where needed.
Key Accountabilities
Responsible for handling multiple small to medium sized Employee Experience projects, throughout the whole project lifecycle from kick-off to project closure ensuring that scope, timing, resources and client expectations are managed, or being part of the team for large scale, complex projects.Responsible for high quality of all client deliverables and project documentation and act as a central coordinator for all requests and activities to deliver successfully to the client.Responsible for coordinating and collaborating with client and Korn Ferry team members and other stakeholders; sharing issues, mitigating risks, communicating regularly and leading meetings.Depending on your previous experience and preference you may also drive or be part of the project linked to the People Science/ Client Advisory work (designing questionnaire, designing dashboards, client dashboard trainings, preparing the executive presentation). But such previous experience is not required.
Skills and Experience
- Education in International Business Administration, HR, Market Research, or IT preferred. Additional formal education (e.g. Organizational Psychology, Social Sciences) a real advantage .
- 5 to 10 years of successfully managed Employee Experience / Life Cycle projects according to defined KPIs and aligning several different project team members.
- Accreditation in Qualtrics (or Glint) EX platform and project delivery can be real advantage.
- Thorough understanding of administrative and project management processes and documentation standards.
- Ability to build trust, develop/maintain relationships and be confident to challenge and influence senior people with clients and consultants at all levels.
- Strong organisational and analytical skills with a strong customer service ethic and quality mindset.
- Enthusiastic, proactive, and adaptable, passionate about working in an international and culturally diverse context and team.
- Advanced Microsoft Office skills; particularly Excel and PowerPoint
- Fluency in English, further languages a plus (ideally German, Spanish, French, or Arabic).
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