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Talent Acquisition Partner

2 months ago

London, UK, United Kingdom American Express Full time
You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As Talent Acquisition Partner you will be responsible for strategically executing the end-to-end recruitment and selection process for American Express roles in the UK, while ensuring superior candidate and Hiring Leader experience. You will execute the sourcing, screening applicants, shorlisting, assessment, interview, and offer processes in order to acquire the best candidates with speed and quality. You will be a talent champion who can actively stay connected to a robust pipeline of candidates, maintain long-term candidate relationships, and energetically sell the role and the American Express brand. Reporting into the Talent Acquisition Manager, you will assist in driving best practice across the recruitment lifecycle.

How will you make an impact in this role?

Here's just some of what you'll do in this role
  • Demonstrate business acumen and understanding of American Express lines of business
  • Communicate trends, market intelligence insights and provide proactive recruitment guidance to drive future recruitment activity
  • Be a subject matter expert in recruitment at American Express with clear understanding of the global recruitment process and policy
  • Own full lifecycle recruitment activities, ensuring superior candidate experience, while staying abreast of new hiring practices and trends
  • Enact broader Global Talent Acquisition recruitment strategy to ensure delivery of qualified and diverse talent
  • Master operational excellence by leveraging available technologies to maximize efficiency and quality to accomplish the delivery plan
  • Source and identify talent through traditional and non-traditional sourcing channels, while building and maintaining robust active and passive candidate pipeline
  • Use specialist market/industry knowledge to assist with development and ongoing management of pre-qualified candidate talent pools using CRM
  • Recommend and drive improvements to the local sourcing strategy and pipeline by actively interfacing with Talent Acquisition Manager
  • Work with Hiring Leaders to manage hiring volume and headcount goals, gathers key input for candidate slates
  • Update and post jobs, manage talent pools and requisitions, and disposition candidates
  • Conduct first round interview, intake meetings, interview debriefs, and review assessments. Provide feedback on candidates and influence hiring decisions
  • Structure new offers, working with compensation team to determine appropriate packages, negotiate offer, and make offer edits as necessary
  • Partner with employee relations, legal, background verification team, etc. to provide end-to-end service to candidates and Hiring Leaders
  • Communicate proactively and in a timely manner with candidates, providing details on the selection process and Hiring Leader feedback
  • As directed by Talent Acquisition Manager assist with or lead development and delivery of ad-hoc or recruitment projects and initiatives
  • Support recruitment activities in EMEA markets outside UK as required
Minimum Qualifications
  • Recruitment experience in a fast-paced global recruitment environment handling end-to-end recruitment activities, which includes talent branding, sourcing strategies, selection process, candidate experience, data management, and all the related responsibilities
  • Fluency in English and a second European Language to a professional standard.
  • Prior experience in developing and maintaining positive relationships with key collaborators, hiring managers, and HR colleagues
  • Experience in Applicant Tracking Systems and other recruitment tools, technologies, and platforms to improve process efficiencies
  • Outstanding assessment and interviewing skills; strong command of assessment and selection methodologies, instruments, and processes
  • Good knowledge of the recruiting landscape with the ability to produce external trends, market intelligence, and industry insights
  • Proven ability to listen, understand, convey, and relate ideas, concepts, and issues clearly and confidently through all channels while having an awareness of environmental cues
  • Experience working in a team environment emphasizing group contributions
  • Ability to build relationships and sustain trust with people at all levels of an organization
  • Ability to execute multiple projects/tasks at the same time under strict timelines
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.