Technical Credit Controller

3 weeks ago


London, UK, United Kingdom Avencia Consulting Full time

Technical Credit Controller

London Market Insurer

£Excellent + Bonus

London / Hybrid

The credit control team is a friendly hard working team, within a wider Finance team

Supporting and collaborating with all of the business areas

Purpose of the Role

  • To support the Financial Controller and the credit control team with technical knowledge, training and in depth team technical tasks.
  • Develop knowledge and regularly produce accurate team debt reports (weekly and quarterly)
  • Actively manage the age debt to clear focus of reducing ageing debt

Duties & Responsibilities

  • Develop the synchronization and collaboration with the key significant brokers to facilitate the timely collection of debt
  • Support the Technical accountants within the team to resolve queries and provide in depth knowledge to ensure best practices are met
  • To accurately process all cash amounts to the appropriate ledger, having agreed the items with the relevant third party. This includes brokers, co-insurers, reinsurers and other third parties, such as loss adjusters etc.
  • To correctly allocate all cash against the respective debt entries on the ledgers and to be able to reconcile any balance due to/from the third party to the third party statements.
  • Develop knowledge to promptly and proactively investigate any settlement or accounts queries on the ledgers, liaising with the underwriters, operations technicians and claims teams as appropriate to resolve the queries.
  • To issue accurate and timely statements of account to all third parties, as required in order to facilitate prompt settlement of
  • To process accurate cash entries/journals onto the appropriate ledgers, in order to ensure up-to-date statement of accounts are maintained . This will include various inter-company accounts as well as those of third
  • To operate best practice credit control procedures in order to ensure Terms of Trade are met.
  • To proactively participate in topics or other initiatives designed to improve the effectiveness or efficiency of the credit control department.

Experience Required

  • Strong knowledge of insurance and the terminologies used, across all lines of business.
  • Good interpersonal skills - comfortable with phone & face to face discussions with customers, underwriters, brokers
  • Experience of working with credit control teams & understanding their requirements
  • Able to organise own workload effectively to meet service
  • Deadline focused; able to work under pressure to meet tight deadlines
  • Competent user of Excel & Word
  • Systems knowledge, experience of using various company bespoke systems to extract data

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