Customer Support

Customer Support Specialist required now for a well-established and growing EdTech (SaaS) business.Company insight:Multi-award winning educational technology platform.Regarded as a market-leader in their category.We've helped the business expand their Customer Support, Tech Support & Customer Success teams for over 2 years.Apply if you are:Experienced in...

We are working with a leading property management company who are based in the West End of London. They are seeking a Customer Service Advisor to join their busy and friendly team. This will be acting as the first point of contact to all customers, and you will be responsible with assisting them with their queries in a professional working manner over the...

Job Title: Customer Support Executive Location: London – Hybrid workingSalary: £26K - £28K + bonusShift work:Operating hours – Mon/Fri 8-8, Saturday 9-6 and Sunday 10-53 shift patterns which will rotateSat / Sun shifts are additional pay on top of base salaryAbout the Customer Support ExecutiveMy client is an established Fintech Player who operate...

Customer Support Executive - 12 month FTCLondon. 3 days on site, 2 from home.We are looking for a positive and friendly customer support professional to join a small membership team within a leading royal society in Central London for a 12 month FTC.What will you be responsible for?Liaise with a broad range of members and non-members to influence their...

We are currently working with a property management firm who are looking for a Customer Services Advisor to join them on a permanent basis.You will be communicating with customers daily via telephone and emails assisting them on a variety of enquiries relating to a wide range of topics. Your main priority will be to ensure the customer is at the heart of...

Role DescriptionThis is a full-time role for a Customer Support Manager at Bits. As a Customer Support Manager, you will be responsible for overseeing and managing part of the customer service operations. Your tasks will include maintaining high levels of customer satisfaction, managing and training the customer service team, analyzing customer service data,...

Emma is the app to manage all things money.Our mission is to empower millions of people to live a better and more fulfilling financial life.Emma was founded by engineers, who are extremely focused on coding, product and data. These are the three pillars on which we want to build a strong tech culture and fix personal finance once for all. We have raised more...

The Company:Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet!VC backed and offering a super relevant market solution.The Opportunity:Due to growth, this HR-Tech is looking to add a skilled and commercially-minded Customer Success Manager to the team.Whilst the business is still in start-up/ scale-up mode,...

An engagement platform used by millions of people and some of the most recognisable brands on the planet!Privately owned and with offices across the globe!Join the team in this new role where we want someone with experience effectively managing a larger client base in a one-to-many engagement style.The Role:Look after c.200 accounts with a range of values....

Description of the role: We are looking for a Customer Support Agent to join the customer support team at Luminary ROLI. This involves providing high-level support to creators. Our creators include a diverse group: renowned music artists and producers, professional musicians, hobbyist musicians and producers, and individuals eager to learn a new instrument....

We are looking for German speaking Customer Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service Representative role will consist in...

About Bits:Bits is a rapidly growing fintech startup based in London, committed to promoting financial inclusion and providing credit-building solutions to individuals who have been overlooked by traditional lenders. With our innovative approach, we have quickly gained traction and currently serve over 300,000 customers across the UK.About the role:As a...

As a ServiceNow Managed Services Technical Lead in Konversational, you will be delivering both proactive and reactive support services for a wide range of customers and, act as a central point of contact for all support-related activities for designated customers. You will be managing a highly skilled team delivering a high-quality service. Konversational...

Technical Customer Support and Documentation Specialist Location: UK (Remote). Preferably based in London/South East for occasional travel to offices.Offices in: London (Wandsworth) and Oxford Responsibilities:Documentation:Writing documentation for new features and release notes.Work through the backlog of existing legacy and outdated documentation that...

Senior Manager – Field Applications and Customer SupportPermanent PositionHybrid (Offices in London) with travel£ Highly competitive salary + Excellent BenefitsDo you have extensive experience within Field Applications or customer service and support? Have you worked within diagnostics, or a similarly complex and regulated industry?Would you like to hold...

We seek a Technical Support Engineer skilled in service management to join our Dexian Team supporting our client, a global leader in the field of workflow automation. You will be a full-time employee of Dexian for this hybrid role which is located just west of London. We can offer a highly competitive package commensurate with experience for this superb...

Description of the role: We are looking for a Creator Support Agent to join the customer support team at Luminary ROLI. This involves providing high-level support to creators. Our creators include a diverse group: renowned music artists and producers, professional musicians, hobbyist musicians and producers, and individuals eager to learn a new instrument....

We are looking for polite, articulate customer support agents who have ideally working in a financial services regulated firm to help the banks retail customers re-register for online banking (or in some cases register for the first time). To limit the potential for customer distress during this transition, and to limit the risk that the Contact Centre...

A new role has come our way to work as a Customer Service Advisor. You will be responsible for all sales support services, tracking of shipments, maintenance of clients, handling of all information and enquiries. For this international client, you will be part of the international Logistics team at their Central London office and in this hybrid role you can...

Company DescriptionGreat Foods is one of the largest food companies in Egypt and is a source of pride for the El Naggar Group. The company specializes in a variety of food products from meats and fruits to jams, juices, and canned beans, tomatoes and purees. Great Foods proudly produces over 100 products and has a firmly established cold cut products line....