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Senior Health and Benefits Consultant
4 months ago
- Provide strategic consultative advice to clients around the financing, design, delivery and ongoing management of their health-related benefit programs.
- Interact effectively with vendors, clients and other stakeholders both internally and externally
- Forming part of account teams, ensuring quality standards and deadlines are met at all times
- Deliver on projects to meet or exceed client expectations
- Meet sales targets in terms of developing existing client relationships and securing ‘new logo’ appointments
- Build strong relationships internally and collaborate effectively
- Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
- Ability to ask the right questions and seek help where appropriate
- Increase efficiency within client teams by identifying ways to improve processes
- Analysis of data to draw conclusions and identify trends in a logical, systematic way
- Conduct benchmarking studies and other research; provide value added analyses and summaries
- Analyse and compare vendor products, services and contracts
- Collate and prepare client deliverables
- Technical knowledge regarding health-related benefit programs, including private medical insurance as well as other areas such as dental, travel, health cash plans, personal accident and Employee Assistance Programs
- An understanding and appreciation of broader employee health, risk and wellbeing issues, ideally gained at a brokerage firm or insurance company
- A consultative style
- Well organised and detail oriented (e.g. Being able to both plan and communicate efficiently).
- Strong written and verbal communication skills
- Presentation skills
- Flexibility and proven ability to diagnose and resolve issues, strong client service orientation
- Ability to work both independently and on client teams and enjoy a fast-paced environment
- Sense of accountability and ownership in delivering to clients
- Self-starter and willingness to adapt to change
- Interest and ability to think beyond the task at hand and understand how work fits into the broader landscape
- Excellent Microsoft Office skills, particularly in Word, PowerPoint and Excel