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Receptionist

2 months ago

South West London, London, United Kingdom The Chelsea Harbour Hotel Full time

The Chelsea Harbour Hotel is seeking an experiencedReceptionistwho will be responsible for ensuring that all activities and tasks of the reception desk are completed according to standards. Who will be responsible for dealing with all calls and queries in a confident, professional, efficient manner.

As Receptionist yourkey responsibilitiesinclude:

  • To ensure that all guests receive warm and courteous service upon check-in and check-out.
  • To co-ordinate guest requests with other departments in a timely manner. To handle all cashier transactions accurately and according to hotel standards
  • To attend to all callers quickly and politely answering all calls within the 3rd ring and according to The Chelsea Harbour Service Culture Standard
  • To be knowledgeable in the operation of all equipment in the Switchboard, of the hotel facilities, daily events, and all fire and emergency procedures
  • To communicate with all members of staff developing a good working relationship.

As Receptionist, theessential skillsrequired are:

  • Ability to operate a telephone switchboard.
  • Familiarity with Microsoft Office and Opera System
  • Good telephone manners and excellent oral and written communication abilities
  • Customer service experience
  • Multitasking and prioritizing

For you

We offer a benefits package including:

  • Social Events, Wellbeing and Team Activities
  • Training and development
  • Cash Health Plan cover option available
  • Apprenticeship/Placement opportunities
  • Career development and salary reviews
  • Interest free Season Ticket Loan Scheme
  • Uniform (Laundry / Dry Cleaning for Uniform)
  • Meals Provided on Duty
  • Length of Service related holiday scheme
  • Employee Discounted Accommodation and F&B
  • Life Assurance
  • Recommend a Friend Scheme
and many more

About the Hotel

The Chelsea Harbour Hotel is a luxury 5-star all suite hotel set in the exclusive Chelsea Harbour Marina and within walking distance from the legendary Kings Road. All of the hotels luxury suites are spacious and elegantly furnished, with four spectacular penthouse suites which offer some of the best panoramic views across London from their spacious roof terraces. Leisure facilities at the hotel include the Blue Harbour Health Club and Spa, with a 17 metre indoor swimming pool, state of the art fitness centre, sauna, steam room, six treatment rooms and hair salon.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into three collections; Lengs Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.


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