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Client Services Associate

2 months ago


UK, UK, United Kingdom Atherton Stone Full time

Our client are a 30 employee Ecommerce Company. They are well funded and growing.


They are looking for a Customer Services Associate to join the team. This person will manage all incoming client communication and help to resolve product and order queries.


You will be a graduate or have 1 - 2yrs Customer Services experience. Excellent communication skills.


Key Responsibilities:


▪ Maintain an excellent level of customer care

▪ Handle a high volume of incoming communications on Zendesk via a range of channels (online and phone)

▪ Ensure all queries are responded to within our KPIs