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German speaking Operations Coordinator

2 months ago

UK, UK, United Kingdom Zachary Daniels Full time

German speaking Operations Coordinator | London (2 days in the office) | Consumer goods- TOYS | £35,000 starting salary

This is an exciting opportunity to work within a global toy business who distribute products to over 100 countries and have offices in 6 other locations. This role comes with excellent promotional opportunities as the business grows. Because this is a global business and the individual with liaise with other offices, it would be an added bonus if the successful applicant could speak German. Experience working in a similar administrative role, processing orders and managing business customer/client accounts is essential.

The Operations Account Coordinator position is perfect for a driven individual who enjoys working in a fast paced, fun environment Responsibilities include;

  • Account Support, fielding account specific calls and emails, developing relationships with key partners and retailers
  • Assisting with in depth product set-up information, providing partners/retailers with the detail they need.
  • Sales Data analysis and weekly reporting (incl. key initiatives sales data and stock availability)
  • Process orders (order review and entry) and maintain open order workbook/s, linking with other departments
  • Attend meetings both internally and externally.
  • Data cleansing tasks
  • Appreciate customers logistical needs and vendor compliance
  • Develop and maintain strong working relationships with customers, retail partners, peers and other departments.
  • Participate in product / brand knowledge training to learn about new and existing product lines
  • Strong knowledge and understanding of company systems, products and processes.
  • End to end administrative support

Experience

The ideal candidate will have 1 years+ of working in a similar role for another consumer/FMCG/distribution/wholesale business. Working with business customers, placing orders for products and managing their accounts from an administrative/customer service perspective.

Desired skills

  • Effective verbal and written communication skills
  • Attention to detail and strong organisational skills are a must.
  • 'Go getter' with a willingness to learn, adapt, participate, develop & progress.
  • A team player with excellent customer service skills.
  • Comfortable in a fast-paced environment with the ability to meet changing deadlines.
  • Process and results driven
  • Computer literate

What is in it for you?

  • 33 days holiday per year inclusive of Bank Holidays
  • Team Events & Social with outstanding culture, which is fun, dynamic and constantly evolving
  • Pension matching 3% of salary
  • Upon Completion of Probation Period:
  • 12 weeks Full pay for Maternity Leave
  • 4 weeks Full pay for Paternity Leave
  • Discretionary Annual Bonus
  • Private Healthcare cover
  • Life Cover X 4 of salary
  • Income Protection after 13 weeks @75% salary
  • Critical illness Cover x 2 of salary

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