Sales Assistant

2 months ago


London, UK, United Kingdom Max Mara Fashion Group Full time

ABOUT MAX MARA FASHION GROUP


Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.


Job Description: Max&Co. / Weekend Sales Assistant (Full Time) – Harrods – London


CORE RESPONSIBILITIES


Customer Service:


· Welcome and help customers, providing an excellent in-store experience at all times.

· Demonstrate brand and product knowledge, based on the training program provided, as well as keeping up to date with the luxury environment and competitors.

· Proactively deliver the brand's selling ceremony, maximizing sales opportunities to achieve Store sales target and KPIs.

· Actively builds client confidence by creating an engaging interactive experience

· Gain new clients, meet conversion goals and continue to service existing clients


REQUIRED SKILLS/EDUCATION

· Minimum 1-3 years of Retail/Customer service experience;

· RTW product experience in luxury or high-end retail is strongly preferred

· Strong interpersonal, organizational, and communication skills

· Able to work independently as well as collaboratively

· Proficient computer skills

· Passion for human relations and sales

· Problem-solving, curiosity and interest in luxury/fashion, art and design


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