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Messaging Engineer

3 months ago

London, UK, United Kingdom Quanteam Full time

WHO WE ARE

Quanteam Group is a Consultancy firm specialising in the financial sector, in London, Paris, Brussels, New York and Singapore.

Since 2007, our 800 consultants provide our sector with expertise and capacity across different areas such as Financial Engineering and Quantitative Research, Regulations and Market Change, IT Transformation and Innovation.

Our major clients are Corporate & Investment Banks, Asset Managers, Financial Associations, Hedge Funds, Brokers, Trading Companies, and Insurance Companies.

The company participates in major Programs driven by Business, Technology and Regulatory initiatives, and we bring business advice through quantitative, risk, front office and organizational experience as well as IT expertise via Business Analysis, Development, Business Continuity and Change Management.

As part of Quanteam Group, Quanteam UK counts more than 90 consultants, delivering our expertise to major financial institutions in London.

THE CLIENT

Our client is one of the world's leading financial groups. With approximately 350 years of history, our client is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia.. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of our global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

ROLE

To design and implement a global M365 deployment to Microsoft recommended standards.

Gain sufficient knowledge on the environment and tasks to be performed

• Transition MUFG EMEA and Securities to M365

• Federate MUFG EMEA and Securities to wider MUFG group

• Deploy MS teams including video + voice into MUFG EMEA and Securities

• Provide guidance on best practice for azure based infrastructure

• Project Support – i.e. communication plan\Scheduling Activates

• Provide an escalation path for administrators

• Incident management and problem management to include reporting function

• Update and create the Standard Operating Procedure

• Ensure that system meet existing regulations and eDiscovery requirements

KEY RESPONSIBILITIES

· Managing messaging services

· Produce technical road maps for Messaging Services

· Management of service level reporting

· Provide input to management to help assess future direction of product and services

· Interface between management, business, 3rd parties and support personnel.

WORK EXPERIENCE

• Global Messaging experience with experience of supporting user base of cica 100,000 in financial organisations

• Proven track record of delivering M365 into multiple organisations as lead engineer.

SKILLS AND EXPERIENCE

Functional / Technical Competencies:

· Expert in Microsoft Teams to Include Video and voice.

· Knowledge of Enterprise Vault and Compliance Tooling

· Engineering of Exchange 2016 deployment and migration from existing Exchange 2010 together with knowledge of Office 365

· Design\Deploy and support existing messaging infrastructure to include

· BYOD iPhone\IPAD\Blackberry\Exchange\Outlook\Compliance tool\Enterprise Vault (Multiple sites as part of Global Org).

· Understanding of Lotus notes migration

· Expert in AD \Federated services\Hybrid services

· Ability to communicate effectively with a global org

· Process design, documentation & scripting

· Understanding of hardware design (SAN)

· Solid experience of delivering new services into enterprise environment.

Education / Qualifications

· MCSE Messaging\MCSA

PERSONAL REQUIREMENTS

· Excellent communication skills

· Results driven, with a strong sense of accountability

· A proactive, motivated approach.

· The ability to operate with urgency and prioritize work accordingly

· Strong decision making skills, the ability to demonstrate sound judgement

· A structured and logical approach to work

· Strong problem solving skills

· A creative and innovative approach to work

· Excellent interpersonal skills

· The ability to manage large workloads and tight deadlines

· Excellent attention to detail and accuracy

· A calm approach, with the ability to perform well in a pressurised environment

· Strong numerical skills

· Excellent Microsoft Office skills