Product Operations

2 months ago


London, UK, United Kingdom Wise Full time

We’re looking for a Product Operations Internal Program Manager to join our growing Product Operations team in London, Singapore or Budapest. This role is a unique opportunity to have an impact on Wise’s mission, grow as a product operations leader and empower millions more people with instant, borderless

Job Description

About the role:

Product Ops is a relatively small team of specialists at Wise. Their focus is the machine (people & process) which builds our product. We have 120+ autonomous product teams, organised into 27 squads and 5 tribes. Our product teams are cross functional and made up of some of the best engineers, product managers, analysts, designers, data scientists & researchers on the planet

In this role you will act as a leader developing, driving and delivering cross-functional internal programs to help us build and scale the best Product team in FinTech. Your role involves developing and delivering programs and processes that improve how our Product Managers work and grow at Wise.

This role will give you the opportunity to:

  • Choose your path to impact – we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls
  • Grow as a leader – Grow and inspire your team to join our mission
  • Get amazing exposure to the full breadth and depth of our product from customer service, fincrime, regional expansion and new product launches
  • Be part of our mission to make money without borders the new normal

Qualifications

A bit about you:

  • You have 5+ years project/program management experience, leading projects in a high paced technology company.
  • You understand the bigger picture, are analytical, and can quickly assess, break down and prioritise problems / opportunities.
  • Drive the culture agenda and build new ways to help teams connect with our Mission, goals and each other, for example by leaning in on all-hands meetings, team social events and driving planning communications.
  • Collaborate across the Product community to drive larger areas like new hire onboarding, conferences and hackweeks, as well as identify new areas of opportunities.
  • Craft internal communications / newsletters and help set and align a healthy communications strategy.
  • You have an understanding of what being agile is all about, have a flexible and goal focused approach, and are adaptable to changing business needs.
  • Strong communicator with background in working with stakeholders in multiple teams.
  • Willing to travel as needed and up to 15% of the time as Wise offices are located across different countries.

Additional Information

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, where and what you studied isn’t important to us. If you’ve got great experience, the right skills for the role and you’re great at articulating your thinking, we’d like to hear from you.

For everyone, everywhere. Were people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

Were proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.


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