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Service Delivery Manager

2 months ago


UK, UK, United Kingdom L&G Recruitment Full time

  • More than 15 years of experience in IT infrastructure
  • Minimum of 4+ years hands on work experience in Infrastructure Operations, Network Operations, Service Desk.
  • Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning.
  • Specific experience of onshore / offshore model, 3 tier model (offshore, account, customer) experience
  • Strong operations management skills (ITIL Certified) with ability to extract, analyses data to drive improvement actions.
  • Project Management certification recommended.