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Membership Assistant
2 months ago
Membership Assistant
Private Members Club
Full time in Central London
Basic Salary Up to £30,000 with benefits including, free meals, life assurance, season ticket loan and 20 Days Holiday
Full Time, Permanent
Our client a well-respected and esteemed private members club based in Central London is currently looking for a Membership Assistant.
Key Responsibilities
Maintain Membership records including changes of address
Prepare Membership Information packs and respond to Membership enquiries via letter and email.
Process paper and online application forms, obtain missing information and direct debit details, scan forms and upload to Teams.
Produce monthly Election List.
Prepare new Member letters and packs, and post out with Membership cards
Process Member resignations.
Prepare occasional temporary Membership cards and letters of introduction.
Mail merge correspondence including membership events and subscription statements.
Process direct debit forms and follow up cancelled arrangements.
Process changes in payment type and frequency.
Carry out Banking and produce subscription receipts.
Post payments and produce audit reports.
Assist with direct debit collections.
Follow up with debtors by letter and telephone and producing debtors reports.
Produce Membership analysis reports.
Input data for example, new subscription rates.
Produce Voucher letters.
Assist with Newsletter material.
Archive records.
Assist with Membership Committee preparation – photocopying papers etc
General administrative tasks, correspondence, filing & photocopying
Support the Membership Secretary and assist with other duties as required.
Undertake other tasks outside the immediate scope of the role from time to time, for example Front Desk cover at lunchtime.
To be successful in this role, you should possess the following:
Previous experience in an administrative role with some financial tasks.
Experienced user of Office 365, particularly excel, word and outlook.
Experienced user of a computerised data base system.
Excellent communication skills with good spoken and written English
Excellent customer service skills with a flexible and helpful approach.
Well-organised with effective multi-tasking and time management skills.
Excellent attention to detail.
Strong IT skills.
Basic bookkeeping skills.
Team-player who takes direction well and show initiative.
To apply to this role please send your CV
Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
