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Admin and Clerical Team Leader

2 months ago

Sheffield, South Yorkshire, United Kingdom Sheffield Teaching Hospitals Full time

Applications are invited from enthusiastic, suitably qualified individuals to provide a daily secretarial support service within the Histopathology department of the Laboratory Medicine Directorate. The post holder will provide a range of administrative and secretarial support in this busy and interesting department.

The successful candidate will have effective secretarial and computer skills, with excellent communication and interpersonal skills. Additionally, you should be able to work on your own initiative in prioritising workload and meeting deadlines, whilst also being able to work in a team.

Full in-service training will be provided. The successful candidate will be based in the Histology Admin & Clerical office at The Royal Hallamshire Hospital .

Specimens include biopsies, surgical resections, diagnostic cytology and post mortem examinations.

The South Yorkshire and Bassetlaw (SYB) Pathology Partnership fully integrates the pathology services delivered on behalf of the Partner Trusts within the Integrated Care System (ICS) footprint; Barnsley Hospital NHS Foundation Trust, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust, Sheffield Children’s NHS Foundation Trust, Sheffield Teaching Hospitals NHS Foundation Trust and The Rotherham NHS Foundation Trust.

Main duties of the job

• Lead a team of secretaries within the specialist of Histopathology.

• Provide an efficient and effective secretarial support service within the Histopathology secretariat.

• Provide an efficient and effective secretarial service to the Histopathology laboratory and Consultant Histopathologists.

• Assist with and carry out Multidisciplinary Team (MDT) preparation.

• Carry out routine administrative and secretarial duties for the department, ensuring standards are maintained and deadlines are met.

• Be a first point of contact for all direct enquiries (including telephone enquiries), ensure these are acted upon appropriately.

• We have a commitment to training, education and development and have liaison with the University of Sheffield Department of Pathology.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

As an organisation we value and respect our staff and the community we serve. We provide excellent staff benefits; this includes commitment to professional development but also many initiatives to support employees in balancing their personal and professional lives.

The South Yorkshire and Bassetlaw Pathology Partnership are invested in training, developing, and supporting staff in all aspects including academic courses from certificates of achievement, registration, specialist and higher specialist IBMS portfolios, apprenticeships and leadership and management qualifications.

We pride ourselves in enabling opportunity across all our sites to develop staff and provide a strong and sustained service for the future.

Person specification

Education and Qualifications

Essential criteria

• Level 4 qualification e.g. diploma or NVQ level 4 qualification or equivalent experience

• GCSE or equivalent qualification in English and Maths at grade C/4 or above Or NVQ 3 in business admin/customer care with additional evidence of extra training or qualifications undertaken in an administrative setting. (e.g ILM 3) Or equivalent experience

Desirable criteria

• IT qualification to Level 2 or 3 and/or EDCL

Experience

Essential criteria

• Extensive experience of secretarial/clerical/administration duties

• Experience of working in a confidential environment

• Experience of meeting objectives and deadlines in a fast-paced environment

• Experience of producing documents to a high standard of presentation with good accuracy

Desirable criteria

• Audio typing experience

• Experience in working as a Medical Secretary

• Experience with NHS/Healthcare software systems

• Relevant experience working in a multidisciplinary environment

Skills and Knowledge

Essential criteria

• Working knowledge of Microsoft Office package (word, excel, access. etc)

• Effective Communication skills, written and oral

• Strong time management, adaptability to change, and efficient handling of workload priorities.

• Knowledge of office related health and safety standards

• Ability to build relationships, work under pressure, and contribute to a high-quality service

• Commitment to role.

Values and Behaviours (PROUD)

Essential criteria

• Patients first - Understanding of how laboratory services are part of the patient pathway and impact on patient care

• Respectful – Developed interpersonal skills and ability to communicate at all levels

• Ownership – Understand the need to accept responsibility for own actions and ensure accuracy and attention to detail

• Unity – Ability to work as part of a team

• Delivery – Ability to work within defined timescales