Receptionist
3 weeks ago
Receptionist ***luxury hotel in London***
Incredible benefits
We are looking for an enthusiasticday time Receptionistto join our family on a full-time basis. This position also covers occasional night shifts and reports to the Front Office Manager.
Working pattern:5 days per week / shift work7am to 3:30pm / 8am to 4:30pm / 12pm to 8:30pm / 2pm to 10:30pm
Salary: £23795.20 + service charge (Up to £25000 including service charge)
We are looking for someone with previous hotel receptionist experience withexcellent communication skills and strong attention to detail who enjoys delivering personalised service to guests.
As aReceptionistyou will be:
- Checking in and out guests while delivering outstanding levels of service.
- Managing requests and creating memorable experiences.
- Compiling guests accounts and fulfilling administrative duties as well is ensuring the reception area is clean and tidy at all times.
- Answering guests queries and booking / creating itineraries for guests.
- Upselling hotel packages.
Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.
We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at the Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally.
The Egerton House Hotel, part of the Red Carnation Hotel Collection, is a beautiful town house hotel with 28 bedrooms. Our wonderful drawing room is where our fabulous range of Afternoon Teas are served and our stylish bar is world famous for its Martini cocktails. This five star deluxe property is located in one of London's most prestigious areas on a quiet tree-lined street in the heart of fashionable Knightsbridge, within walking distance of Harrods and the V&A Museum. Service, quality and luxury are the hallmarks of this boutique hotel, which epitomizes style, flair, wonderful comfort and the latest in modern amenities.
What's in it for you?
- Professional, award winning training and development opportunities
- Recommend friend and family bonus scheme worth up to £600
- Free meals on duty
- Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets
- Complimentary uniform and dry cleaning services
- Holiday allowance increasing with length of service up to 25 days
- Two paid volunteering days each year
- Free access to Employee Assistance Programme
- Hotel based recognition incentive (Employee of the month up to £200)
- Discounted accommodation rates with The Red Carnation Hotel Collection
- Staff Appreciation Party and other Employee Recognition Events
Join us in this incredible new opportunity and apply now
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK.
AMRT1_UKCT
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