Procurement Manager

5 days ago

London, UK, United Kingdom CBRE Full time

This role is full time, permanent with hybrid working based at Henrietta House, London.


PURPOSE OF THE ROLE:

The Procurement Manager is to oversee all category management, strategic sourcing, supplier relationship management and supplier performance activities for the key categories of spend allocated to them within the Property Management (PM) FM business unit.


The Procurement Manager will be accountable for the development and execution of category management strategies and managing, monitoring and evaluating the success of the procurement and supply chain management activities including managing supplier relationships, performance management and continuous improvement, category risk management, and issue resolution.



KEY ACCOUNTABILITIES


Business Influence

  • Develops and maintains strong relationships with the business unit and penetrating the organisation by continually demonstrating value and breaking down barriers in order to effectively manage spend;
  • Creates a roadmap that defines how influence in the organisation will be gained, ensuring consistent messaging and delivery of activities is performed with business unit stakeholders so their understanding and comfort level grows;
  • Drives for results by consistently achieving goals and pushing to complete tasks by their deadlines;


Category Management

  • Understand business and client requirements and support the business unit in developing and implementing an appropriate 3 - 5-year procurement plan through the development of regional and national procurement strategies for the category;
  • Develop a detailed understanding of current issues within the categories taking into account the client requirements, changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, impact of new technology and financial stability of suppliers and insights and solutions within subcategories;
  • Formulates category strategies and plans including the contribution to the overall demand profile for respective subcategories that contributes to procurement fee income;


Sourcing and Procurement

  • Source, lead and manage procurement projects for the category, ensuring internal/ external governance and best practice is followed and value for money is achieved.
  • Assist in the transition of suppliers for property sales/transfers and carry out procurement tasks to completion that are allocated to the procurement team; and
  • Performs management of Procurement Champions within the operational teams of the business unit on category management activities and strategic sourcing projects where utilised and develops and coaches Procurement Champions and conducts performance reviews following a sourcing event.


Supplier Management (including Supplier Relationship Management (“SRM”))

  • Maintain an up to date knowledge of the Tier 1 (preferred framework suppliers) and Tier 2 suppliers (their direct sub-contractors) within the category;
  • Own and lead the strategic supplier relationships to meet CBRE’s global procurement and client objectives and acting as a point of escalation where required;
  • Monitor and analyse supplier performance in order to identify trends likely to indicate poor performance or supplier excellence including the management of Key Performance Indicators (“KPIs”) and conduct regular and formal performance and continuous improvement reviews with suppliers.


Stakeholder Management

  • Serves as the interface between the functional team members to ensure effective definition of and delivery of category management activities – acts as a centre of excellence for the category within the procurement function and promotes the benefits and best practice sourcing principles to stakeholders within the category area;
  • Builds strong working relationships with business unit and client stakeholders in order to ensure requirements and considerations are being incorporated into category management and sourcing plans – liaises and reports to clients as appropriate on procurement and supply chain management activity;
  • Communicates with and coordinates the inclusion of the Procurement Champions within the operational teams on sourcing activities which require a centralised input


General Responsibilities

  • Compliance with global and national procurement and supply chain governance including policies, processes, procedures and systems;
  • Working within Procurement team to ensure related documentation is best in class;
  • Drives for results by consistently achieving goals and pushing to complete tasks by their deadlines;
  • Identify opportunities to create additional value and differentiation utilising the supply chain to facilitate these requirements.


JOB REQUIREMENTS & QUALIFICATIONS

  • Relevant procurement and supply management experience
  • Experience within Property or Facilities Management (“FM”) preferable
  • Professional certification e.g. CIPS desired or evidence of continued professional growth
  • Excellent written and verbal communication skills with an ability to communicate;
  • Personable and able to form strong working relationships with diverse internal and external stakeholders up to senior level;
  • Self-sufficiency;
  • Creative problem solving and the ability to take decisions;
  • Ability to demonstrate value, insight and innovation development;
  • Experience of effective supplier management (including commercial and qualitative performance, risk management and supplier relationship management) techniques;
  • Able to demonstrate experience in a broad range of key procurement skills including leadership, negotiation, influencing, project and change management and governance;
  • Experience with e-procurement tools and systems (Zycus, etc) Strong analytical skills and advanced knowledge of MS Office (Excel, Word and PowerPoint essential); and
  • Category knowledge preferred

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