Head of Credit Control

1 month ago


Southampton UK, Hampshire, United Kingdom Stanton House Full time

A private equity backed technology group is looking to appoint a Head of Credit Control. Within this role, you shall be responsible for ensuring customer accounts are managed efficiently and payments are received promptly. This team ensures that cash generation into the business is maximised, and that aged debt is minimised each month.


This role is also responsible for overseeing the credit management and collection processes within the group. The Head of Credit Control will ensure the business extends credit to their partners in a way that balances maximising sales with minimising financial risk. This position is critical in balancing sales growth with risk management to safeguard the financial stability of the business.


In order to succeed in the role;

  • Demonstrable work experience within credit control.
  • Strong experience of dealing with high volumes of customer invoicing across multiple product lines.
  • Someone who is proactive and tenacious, able to effect change on systems, processes, and people.
  • Strong understanding of financial accounting and compliance regulations.
  • Strong leadership and management skills with demonstrable experience of managing a credit control team at scale.
  • Excellent communication and stakeholder management / engagement skills.
  • Strong analytical and problem-solving skills.
  • A demonstrable record of improving credit control processes and reducing aged debt.
  • An assertive and confident individual who is able to deal with a variety of stakeholders
  • Experience of using credit management and financial software.
  • Strong attention to detail with the ability to work under pressure.
  • Strive for continuous improvement and achieve excellent customer and business outcomes.


Responsibilities shall include but not be limited to;

  • Establish and update credit policies and procedures.
  • Set credit terms and conditions for partners, including credit limits and payment deadlines.
  • Ensure credit policies align with the businesses financial goals and risk tolerance.
  • Evaluate and assess the creditworthiness of new and existing customers using financial statements, credit reports, and other data.
  • Approve or decline credit applications based on established criteria.
  • Oversee the timely collection of outstanding debts and manage overdue payments.
  • Ensure that debtors are contacted and pursued for payment in accordance with company policies.
  • Implement strategies to reduce late payments and improve cash flow, such as negotiating repayment plans or taking legal action where necessary.
  • Monitor key performance indicators (KPIs) such as debtor days, aged debt levels, and collections rates.
  • Prepare regular reports for senior management, outlining credit control performance, outstanding debts, and credit risk.
  • Lead, mentor, and develop the credit control team, ensuring they have the skills and training needed to perform effectively. Set clear performance targets and goals for the credit control team.
  • Handle escalations and complex credit issues that require managerial oversight.
  • Ensure the business complies with relevant credit and debt collection laws and regulations.
  • Collaborate with the in-house legal team to handle disputes or litigations regarding unpaid debts.
  • Liaise with internal departments, such as sales and the wider finance team, to ensure smooth credit control operations.
  • Work closely with customers to maintain good relationships while managing payment terms effectively.


If you meet the above-mentioned criteria, please apply below. Unfortunately, we shall be unable to respond to all unsuccessful applicants.


  • Financial Controller

    2 weeks ago


    Southampton, UK, Hampshire, United Kingdom Stanton House Full time

    A private equity backed technology group is looking to appoint a Head of Financial Operations. Within this role, you will take ownership of the Group’s day-to-day accounting processes, working with the Group Financial Controller, Group Finance Manager, and other senior Finance colleagues to deliver fast, accurate monthly and annual reporting in a best...

  • Clinical Pharmacist

    1 month ago


    Southampton, UK, Hampshire, United Kingdom Head Medical Full time

    Job title: Clinical Pharmacist - Southampton, EnglandOpportunity:Working as part of a skilful multi-discipline team, Head Medical are seeking an experienced GPhC registered Pharmacist with knowledge of the legal requirements for the supply and storage of medications and controlled drugs to come to work for a leading private hospital group in Southampton,...

  • Head of Finance

    2 weeks ago


    Southampton, UK, Hampshire, United Kingdom Acuity Associates Full time

    Head of Finance – Southampton (Hybrid)A family-run SME, a leading supplier of industrial consumables and equipment is seeking a Head of Finance to join its Southampton team. This role offers the opportunity to lead financial operations, drive process improvements, and contribute to the strategic direction of a growing business.This hands-on position...

  • Head of Finance

    2 weeks ago


    Farnborough, UK, Hampshire, United Kingdom SRM Recruitment Full time

    An outstanding opportunity has arisen for a Head of Finance to join a leading sports brand, the Head of Finance will oversee European financial reporting matters, while directly managing a small team of five direct reports in UK (Surrey/Hampshire border.) Reporting to the CFO, key responsibilities include: Budgets, supporting the CFO in budget preparation...

  • Head of Marketing

    1 month ago


    Petersfield, UK, Hampshire, United Kingdom HAYS Full time

    Interim Head of Marketing - Hybrid Working - Up to £70,000 - Petersfield/FarehamAbout the CompanyA leading manufacturer in the Personal Protective Equipment (PPE) industry is looking to expand its reach and enhance customer experiences through exceptional service. They design and produce high-quality PPE products that protect workers across various sectors,...

  • Financial Accountant

    1 month ago


    Farnborough, UK, Hampshire, United Kingdom We Do Group Full time

    Financial Accountant We Do Group is excited to be working with a dynamic gaming company as they embark on a new chapter of growth!If you're actively studying, looking to gain team management experience, and want to work for a super cool gaming business, then this could be the role for you.This position will also offer exposure to FP&A and Commercial...

  • Management Accountant

    2 weeks ago


    Southampton, UK, Hampshire, United Kingdom SRM Recruitment Full time

    A market leader in the ship building sector, based in Southampton are looking to hire a senior Management Accountant to join their growing team. This is an outstanding opportunity with the opportunity to progress to a Finance Manager/Controller role within the next two years.Reporting to the Head of Finance, this role will suit a recently qualified...


  • Southampton, UK, Hampshire, United Kingdom Oceania Cruises Full time

    ABOUT US Norwegian Cruise Line Holdings Ltd is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. With a combined fleet of 32 ships with nearly 60,000 berths, these brands offer itineraries to more than 700 destinations worldwide. The Company has eight additional ships scheduled for...


  • Southampton, UK, Hampshire, United Kingdom Brown & Brown Europe Full time

    Account Executive / Commercial ManagerLocation: Southampton (Park Gate)Salary: Negotiable + Benefits + Bonus + Car AllowanceOverviewAt Higos Insurance Services (part of Brown & Brown Europe) we are currently looking for an Account Executive / Commercial Manager to join the successful and experienced regional team based out of the Southampton (Park Gate)...

  • Healthcare Assistant

    1 month ago


    Southampton, UK, Hampshire, United Kingdom Optical Express Full time

    Title: Healthcare Assistant Location: SouthamptonHours: 40 hours per weekSalary: £24,000 per annumOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.For over 34 years, millions of patients have trusted Optical Express with their eye care. As Europe’s...

  • Accounts Assistant

    2 weeks ago


    Fareham, UK, Hampshire, United Kingdom Eddisons Full time

    Job descriptionEddison’s are a leading firm of chartered surveyors, working in a fast moving and dynamic markets across the UK. Established in 1844 and operating from over twenty-five offices throughout the UK, our people deliver expert advice and a comprehensive range of professional services to property owners and occupiers, businesses, and financial...


  • Basingstoke, UK, Hampshire, United Kingdom Rev & Regs Full time

    Rev & Regs are recruiting for a Money Laundering Reporting Officer (MLRO) position for a dynamic and well-established financial services firm in Basingstoke.The MLRO is responsible for supporting the Head of Compliance in coordinating and completing the company’s activities end to end Compliance program to ensure it meets the guidelines, regulations and...


  • Southampton, Hampshire, United Kingdom The Federation of Holistic Therapists Full time

    Finance and Operations Manager – Eastleigh/HampshireF/T (35 hours per week, willing to consider 4 days per week for the right candidate at a prorated salary). Some flexible working will also be considered. The Federation of Holistic Therapists (FHT) has a mission to be the driving force in maintaining high standards in therapy education and practice in the...

  • Marketing Executive

    1 month ago


    Petersfield, UK, Hampshire, United Kingdom HAYS Full time

    Marketing Executive Job - Hybrid - Up to £33kYour new companyA leading manufacturer in the Personal Protective Equipment (PPE) industry is looking to expand its reach and enhance customer experiences through exceptional service. They design and produce high-quality PPE products that protect workers across various sectors, ensuring safety and compliance...


  • Portsmouth, UK, Hampshire, United Kingdom Sirius Analysis Limited Full time

    Role: Quality Assurance Manager / Quality AssurerSalary: from £50000 to £60000Location: South /South West RegionsIntroSirius Analysis, we are a rapidly growing consultancy firm, renowned for our reputation and our keen ability to understand and meet customer requirements effectively. Our team is dedicated to delivering high-quality, end-to-end technical...

  • Finance Manager

    2 weeks ago


    Petersfield, UK, Hampshire, United Kingdom We Do Group Full time

    Finance Manager Petersfield £51,000 We are looking for a hands-on Finance Manager working for a people centric charity who support individuals with specific needs.This position reports directly into the Head of Finance and requires someone with experience in producing month end, statutory accounts, and some team management exposure.If you are looking for a...


  • Gosport, UK, Hampshire, United Kingdom SP GLOBAL CONSULTING LTD Full time

    Lead Electronics Design Engineer Gosport – Hybrid Salary – Up to 65k Plus Benefits Our Client, a UK based engineering and technology company, specialising in mission-critical, highly secure communications and electronic systems, are expanding the existing design team by recruiting a permanent Lead Electronics Design Engineer. Working as part of a small...

  • System Engineer

    4 months ago


    Basingstoke, UK, Hampshire, United Kingdom Blatchford Full time

    Blatchford is an innovative, multi-award-winning, global, manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users....

  • Sales Coordinator

    1 month ago


    Fareham, UK, Hampshire, United Kingdom Macfarlane Packaging Full time

    Sales CoordinatorLocation: Fareham Basic salary up to £28,000 plus bonus & flexible benefits package including up to 27 days holiday (plus bank holidays & additional annual leave purchasing scheme)Sector: Packaging distributionProtecting what matters, togetherWe’re dedicated to protecting what matters most - our people, our customers, our communities, and...


  • Basingstoke, UK, Hampshire, United Kingdom Lavazza Professional UK Full time

    Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. We remain family owned and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility.At Lavazza...