Digital Communications Officer

Job DescriptionDigital Communications OfficerMaternity Cover (Jan 2026 - Jan 2027)Hybrid / LondonStarting from £36,272 + benefitsWe’re looking for a Digital Communications Officer to support the Digital Communications Manager in promoting, strengthening, and protecting the reputation of the Academy by delivering and evaluating digital campaigns across key communications channels that engage and influence new and existing audiences.You will achieve this by creating high-quality, engaging written and visual content that is on brand and optimised for different audiences and digital channels used by the Academy, including social media channels (LinkedIn, X, Instagram, Bluesky and YouTube), email and our website. You will work closely and collaboratively with colleagues across the Academy and external partners, including influential UK and international medical researchers as well as patients, carers and the public, to help shape our work.What you will be doingPreparing engaging written and visual content for social media, email campaigns and the Academy website in collaboration with the Digital Communications Manager, Creative Content Manager and the wider communications team.Working on projects and tasks across social, email, website and content creation as required.Implementing evidence-based digital comms plans, focusing on optimisation, consistency, accessibility, engagement and impact.Working with colleagues to identify and action digital opportunities and projects, connecting with diverse audiences and stakeholders, while being aware of new technologies, such as AI, with consideration to ethics and reputational risk.Embedding user experience, accessibility, and audience needs throughout your work.Effectively recording and monitoring digital data and metrics, adopting a data-driven approach to projects.Using our email marketing and CRM platforms, Dotdigital and Salesforce, to manage and deliver email campaigns.Supporting the capture and editing of short-form video content and post as part of multi-platform campaigns.Developing and maintaining effective working links with appropriate representatives at peer organisations, including other National Academies, Government departments, universities and research funders.What you bring to the roleAn interest in science and health communications.Knowledge of digital communications platforms, such as content management systems (CMS), customer relationship management (CRM) systems and email marketing platforms.An interest in current social media and digital trends, including the production and use of short-form video content.Skills in digital monitoring, evaluation and reporting, including knowledge of reporting tools for social media, email marketing and websites, ideally including Google Analytics.Excellent written and verbal communication skills with an eye for visual content design, plus the ability to turn written copy into engaging and accessible digital content for use across social media, websites and email.Being a team player who enjoys working collaboratively and supporting colleagues.Possessing strong organisational skills with the ability to manage multiple tasks and meet deadlines.Anticipating reputational risks and taking ownership to ensure robust results, alongside being able to work flexibly and to deadlines on reactive communications projects.BenefitsSalary progression frameworkHybrid and agile working29 days annual leave, including Christmas closure dates, plus bank holidays (pro rata)Regular organisation-wide Wellbeing DaysPension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)Life assuranceVitality Private Medical Insurance, on completion of probationSimplyHealth Cash Plans, on completion of probationSeason ticket travel loan (interest-free), on completion of probationCycle to work scheme, available on completion of probationFamily-friendly benefits – enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to workSubscription to Headspace and Class PassStaff training to support your development, including EDI trainingFor more information and to apply, please visit our careers page.Closing date: 8 December 2025.Interview date: 17/18 December 2025 (held online).Please note we are unable to offer visa sponsorship.