Customer Service Representative
2 weeks ago
Customer Service RepresentativeBasingstoke9 month initial FTCFull-timeompetitivebenefitsfull trainingAre you passionate about delivering brilliant customer service? Looking for a role where you'll be supported, trained and given opportunities to grow?We're hiring Customer Service Representatives to join our friendly, collaborative team in Basingstoke. Whether you're just starting out or bringing previous contact centre or financial services experience, this is your chance to make a real impact in a global company with people-first values.We offer flexible working patterns, full training, and a great team environment — plus the opportunity to learn about the fast-moving world of financial technology.What You'll Be DoingAs a key point of contact for our customers, you'll be helping people understand their financial products and navigate our online platforms with ease. You'll deliver exceptional service across both phone and live web chat channels, always with professionalism and a personal touch.Day To Day, You'llHandle inbound customer calls with care, accuracy, and empathyManage live web chat conversations to help resolve customer queriesGuide users through their financial accounts and online servicesRecord and manage customer interactions in line with service levelsSuggest improvements to enhance the customer experienceAttend regular training and coaching sessions to grow your knowledgeWork closely with your teammates and team leaders to meet shared goalsYou'll be supported with a full induction and training programme, and we'll give you everything you need to succeed.What We're Looking ForThis is a people-focused role that's perfect for someone who's confident, friendly and eager to make a difference for customers.You'll NeedA passion for great customer serviceStrong verbal and written communication skillsA high level of attention to detailConfidence using phones, chat tools and computer systemsThe ability to multitask in a fast-paced environmentPrevious experience in a customer-facing or contact centre role (preferred)Financial services experience is helpful, but not essentialWhy join FNZ?At FNZ, we're transforming the way the world manages wealth — and that starts with our people. You'll join a global fintech business with a welcoming, supportive culture and real career progression.Here's What You Can ExpectFlexible shift options within our contact centre opening hours (Mon–Fri 8am–9pm, Sat 8am–6pm)Opportunities for career development and progression into other teamsA structured training programme and dedicated supportCompetitive salary and benefits packageA modern, inclusive working environmentThe chance to join a growing global business with purposeReady to make a difference with every customer interaction?Apply today to become a Customer Service Representative at FNZ and build a career that works for you.About FNZFNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.We partner with the world's leading financial institutions, with over US$2.2 trillion in assets on platform (AoP).Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.
-
Customer Service Representative
2 weeks ago
Basingstoke, United Kingdom Diligenta Full time**Salary**: From £21500-£21500 **Customer Service Representative**: **Starting at £21,500 per year** **Mon-Friday, 9am-5pm** **Winterthur Way, Basingstoke, RG21 6SZ** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to...
-
Customer Service Representative
3 days ago
Basingstoke, United Kingdom RSG PLC Full time**Customer Service Representative** Starting at £21,500 per year** **Mon-Friday, 9am-5pm** **Winterthur Way, Basingstoke, RG21 6SZ** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as the ‘best...
-
Customer Service Representative
7 days ago
Basingstoke, United Kingdom FNZ Full timeCustomer Service RepresentativeBasingstoke9 month initial FTCFull-timeompetitivebenefitsfull trainingAre you passionate about delivering brilliant customer service? Looking for a role where you’ll be supported, trained and given opportunities to grow?We’re hiring Customer Service Representatives to join our friendly, collaborative team in Basingstoke....
-
Customer Service Representative
7 days ago
Basingstoke, United Kingdom FNZ Full timeCustomer Service RepresentativeBasingstoke9 month initial FTCFull-timeompetitivebenefitsfull trainingAre you passionate about delivering brilliant customer service? Looking for a role where you’ll be supported, trained and given opportunities to grow?We’re hiring Customer Service Representatives to join our friendly, collaborative team in Basingstoke....
-
Customer Service Representative
5 days ago
Basingstoke, United Kingdom Tate Full time**Customer Service Representative** **Basingstoke, RG24 8FW** **£25-26k** **Fully office based, 8.30 - 17.00 Monday to Thursday and 8.30 - 14.30 Friday** **Immediate start** We are looking for an enthusiastic and pro-active customer service professional to work as part of a team within a busy but fun environment! You will be working within a niche...
-
Customer Service Representative
1 day ago
Basingstoke, United Kingdom Masimo Full time**Job Summary** The Customer Support Representative deals with all orders within his/her assigned regions. **Your responsibilities**: - Initiate new customer set-up in ERP - Process and confirm sales orders placed by customers in the region in compliance with company policies - Resolve order pricing discrepancies - Check product availability and...
-
Senior Customer Service Representative
7 days ago
Basingstoke, United Kingdom Randstad Engineering Full timeSenior Customer Service Representative / Export Coordinator Are you a detail-oriented logistics professional with a passion for international trade and exceptional customer service? Join our team in Basingstoke, RG24, and play a vital role in coordinating the accurate and timely export of essential international customer orders! The Opportunity Role: Senior...
-
Customer Service Representative
2 weeks ago
Basingstoke, United Kingdom 180 Medical Full timeProvide outstanding Customer Service whilst dealing with all Amcare Group Customers. Deliver prompt responses to queries and complaints. Ensure efficient processing of Customer orders. Maximise all new business opportunities through referral leads. Grow business value by retaining existing customers. Requires basic knowledge of job procedures and tools...
-
Customer Service Representative
2 weeks ago
Basingstoke, United Kingdom ConvaTec Full timeProvide outstanding Customer Service whilst dealing with all Amcare Group Customers. Deliver prompt responses to queries and complaints. Ensure efficient processing of Customer orders. Maximise all new business opportunities through referral leads. Grow business value by retaining existing customers. Requires basic knowledge of job procedures and tools...
-
Customer Service Representative
7 days ago
Basingstoke, United Kingdom Diligenta Full time**Customer Service Representative - Basingstoke** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as the ‘best in-class’ platform-based Life and Pensions Administration Service provider. **Summary of...
