AI Product Owner

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.AI Product OwnerReports to: Head of AI and InnovationThe Role: The M&G Life business has an ambitious strategy for growth that encompasses the creation of a broader range of investment solutions, enhances customer access to our products, and expands our distribution capability while delivering value through advice.The ability to achieve our strategic goals and build a future-ready business relies on a coherent, integrated digital, data & AI strategy bolstered by robust governance processes.The AI Product Owner will be responsible leading the delivery of a portfolio of AI and Innovation activities, helping to define ways of working and supporting the AI and Innovation strategy. This strategy will support the overall digital, data & AI objectives, cover all aspects of the Life business, and drive business transformation through innovation. In addition, the AI Product Owner acts as an AI Product Owner, accountable for defining product vision, shaping roadmaps, prioritising backlogs, and ensuring adoption and measurable business outcomes across value streams.Key areas of focus include:AI and Innovation Delivery Leadership: Develop and deliver opportunities against an AI strategy that provides critical insights, drives efficiency, and create value across the business. Ensure effective delivery through driving a culture of continuous improvement and a strong understanding of how the Life business operates. Developing strong relationships across with Group Technology and business stakeholders to ensure value achieved and seamless delivery. Additionally, own the AI product lifecycle from PoC through MVP to scaled production, embedding success metrics such as adoption, engagement, and cost-to-serve. Innovation: Drive the innovation by identifying new opportunities to showcase the benefits of AI and Data Science led approaches. Validate concepts through rapid prototyping and scale successful solutions. Champion user-centric design and feedback loops to inform product evolution and foster innovation within the organisation.All of the above will require the role holder to undertake the following:Collaboration: Work closely with various departments, including Marketing, IT, Sales, Distribution, Propositions, and Customer Service, to ensure AI and innovation strategies align with business goals. Build trusted relationships with senior stakeholders and communicate complex technical concepts clearly to non-technical audiences. Project Delivery: Manage and contribute development to a portfolio of activities and ensure effective end-to-end delivery, working with stakeholders and technology partners. Maintain and communicate an AI product roadmap aligned to business priorities and regulatory requirements. Leadership: Lead and mentor a delivery team of AI and innovation professionals both internally and with third party suppliers, fostering a culture of continuous improvement and innovation.Key Work Level Accountabilities:Manager/ExpertTo engage with stakeholder to uncover opportunities and lead multiple projects (PoC and end-to-end delivery), coordinating activities across the team and interested parties. Support the Principal AI Lead in implementing best practice and ensure high standard of work delivered, and implemented continuous improvement initiatives. To support in the delivery roadmap across the AI and Innovation team, ensuring prioritisation and measurable outcomes. To manage and contribute to a multi-discipline delivery team consisting of Business Analysts, AI Engineers, Developers and Testers, through both direct and matrix management. To provide expertise across all Life AI and innovation topics. Including Large Language Models (LLMs) Agentic AI, Autonomous agents for workflow automation More traditional AI concepts in Data Science and Machine Learning AI-powered decision intelligence systems AI ethics and responsible AI implementation Deliver AI solutions across the full life cycle from PoCs and MVPs into production. Ensure robust business cases for proposed projects to ensure value realisation. Ensure projects are aligned with the overall digital, data & AI strategy and business objectives. Foster strong working relationships with operational business units, marketing, sales, distribution, and the group technology teams.Key Skills, Competencies & Experience:Skills And CompetenciesAction & impact-oriented and able to move at pace. Leadership, communication, and collaboration skills. Ability to work effectively with cross-functional teams and manage multiple priorities. Strong problem-solving abilities and analytical and data interpretation skills. Strong product management, project and organisational skills, including roadmap development and backlog prioritisation. Ability to influence and drive projects to deliver measurable outcomes.Experience:Strong communication skills and proven ability to communicate technical concepts clearly to non-technical stakeholders. Significant experience in AI and innovation deliveries. Proven track record in product management or product ownership roles. Strong background in Data Science, Machine Learning and data platforms Experience deploying various AI technologies and their application in business contexts. Experienced leading people in AI initiatives. Knowledge of product design and evolution into service design. Experience in Life or wider Financial Services. Knowledge of Agile/Scrum methodologies, service design & digital transformation. Experience working in a highly controlled and regulated environment.The AI Product Owner will play a vital role in driving the future growth and transformation of M&G Life, delivering on our AI and innovation strategies to achieve our long-term objectives.What we offer:At M&G, we're committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work. Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments. Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture. Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.To explore more about life at M&G and our full benefits offering, visit Life at M&GWe have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions.If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com