Field Service Engineer

1 week ago

England, United Kingdom Atlas Copco Full time

Your roleYour mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies.You WillRepresenting Atlas Copco on-site with professionalism and a customer-first approachInstalling, servicing, and troubleshooting air compressors, dryers, gas generators, and related equipmentDiagnosing technical faults and delivering expert repairs with safety and efficiencyUsing digital tools to log service activity, maintain up-to-date records, and report on performanceParticipating in our on-call schedule and supporting urgent service needs when requiredAttending live training and regular team sessions to keep your knowledge and skills sharpActing as a brand ambassador and identifying opportunities for continuous improvement or added valueContributing to a culture of collaboration, safety, and innovation across the wider service teamTo succeed, you will needQualificationsWe welcome applicants with diverse backgrounds and encourage you to apply even if not all criteria are fully met. We value your unique perspective and capabilities. Key qualifications and attributes include:Hands-on experience in industrial, mechanical, electrical, or engineering field roles, including troubleshooting and maintenance.Relevant mechanical or electrical qualifications, or equivalent practical experience demonstrating competency.Comfortable and confident in using standard IT applications and quick to adopt new digital tools and systems for service management.Possession of a valid UK driving licence with a good driving record (no more than 3 points).Demonstrated adaptability, proactive problem-solving skills, and a strong safety mindset in a fast-moving work environment.Excellent communication skills with a customer-oriented approach and enthusiasm for resolving technical challenges.In return, we offerA fully equipped company vehicle, uniform, tools, laptop, and mobile phoneAll required PPE provided, safety always comes firstIndustry-leading training and development through our UK training facilities and technical support teamsRegular team "Toolbox" meetings and a dedicated Regional Service Manager to support youClear career progression and opportunities to grow within the businessA supportive, inclusive work culture where your contributions are valuedA strong pension scheme, private medical insurance and additional perks through our employee benefits programme.Job locationYou will be part of our customer center in Hemel Hempstead. You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, Southeast UK.Contact informationTalent Acquisition Team: Harriet StraussUniting curious mindsBehind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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