Field Service Engineers

3 days ago

england, United Kingdom Harrison Scott Associates Full time

Job Title: Field Service Engineers – Printing Presses: UK Wide. Salary: Highly competitive Package - Car, O/T & Allowances Location: England Reference: GYJ3139 Contact: Telephone: 0141 647 6688 Categories: , , , , , This is a truly fantastic career opportunity to work with one of the world’s leading Printing Press suppliers. Our prestigious Client is looking for experienced Electrical and / or Mechanical Press Engineers for their UK operations. Field service engineers are responsible for installing, servicing and diagnostic evaluation and repair across our Client’s best in class range of printing products. Main Responsibilities of the role will include: Installingi presses at customer sites, liaising closely with the Project Engineer and other members of the installation team. Responding to technical requests from customers, making appropriate diagnoses and suitable recommendations to resolve technical queries/issues in a timely manner. Carrying out pre-planned service interventions. Referring to comprehensive reference documentation, in addition to assistance from other members of the service team to overcome any issues. Accurately report on each assignment, providing full details of the actions taken and outstanding requirements, if any. Customer Relationships Liaise with senior customer staff, communicating the exact nature of the technical requirements of the job and ensuring that the scope of the work is agreed before work begins. Maintain good working relationships with customers, being mindful that mechanical engineers are representatives of the Company. Promote the Company’s pro-active service products and training to customers, reporting any potential leads to the Service Manager. Qualifications & Experience Essential • Recognised qualification in Electrical and / or Mechanical Engineering • Heavy engineering background • Full driving license Preferred • Experience of the print/packaging industry Skills & Abilities Essential • Aptitude for technical problem-solving • Strong communication skills • Customer service focus • Initiative • High standards of work • Flexibility to travel extensively to cover the customer base and work away from home on a regular basis • Flexibility to work overtime on a regular basis, including occasional weekend working Benefits include company car, phone, iPad, life assurance, pension, 25 days hols + bank hols and excellent additional earnings potential. All enquiries in confidence. CVs in MS Word format please, (.doc / .docx). Share this job:

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