Service Manager

Job DescriptionWe're looking for an organised, confident and resilient Service Manager to join our Mental Health Service in Hammersmith and Fulham.£39,000.00 per annum, working 40 hours per week. This is a 9 month maternity cover fixed term contract.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.Our benefits include:* Annual leave increasing up to 30 days with length of service* Free DBS* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card* Fully paid induction programme and further training* ILM courses and Apprenticeship Programmes* Cycle to work scheme* Employee Assistance Programme for 24-7 confidential support* Online wellbeing resources* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contributionAll applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.Service Managers are responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Services to ensure focussed integration of specialisms across the whole organisation.Hammersmith and Fulham MH is a medium to high support Mental Health Service split across three sites (within walking distance).As the Service Manager, you would be responsible for x1 TL and 7 Support Workers.Irvin Road - Single Cover 24/4Kwaanza House - Single Cover/VistingLena Gardens - Single Cover/VistingContract type: Support onlyFor a full job description, please visit our website.What you'll bring:Essential:- Educated to degree level or equivalent- Experience of managing contracts and resources and delivering to budget and performance targets- Experience of delivering to housing management performance targets- Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract- Experience of successfully managing external partnerships to ensure successful delivery of services- Holds relevant CMI/NVQ Level 4 or other Business/Management QualificationDesirable:- Other relevant professional memberships and/or specialist qualificationsAbout us:Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.We have a strong social purpose and we live and work by our values:We focus on Excellence and innovation.We are Caring and Compassionate.We are Inclusive and Trusted.We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.