Product Support Specialist

22 hours ago


Manchester, United Kingdom Robert Walters Full time

Robert Walters is working in partnership with a Global fintech business, that provides financial-planning platform powered by both data and automated advice tools. Its software supports advisors and businesses to deliver bespoke planning, scenario modelling and guidance to a global client base. Due to continued expansion across global sites, they are keen to appoint a Product Support Specialist to be based in the UK. This is a home based role, salary range of £40,000 to £45,000 plus benefits.As an experienced Product Support Specialist, you will be responsible for driving user adoption initiatives. Act as the main point of contact for end-users – such as financial planners and advisors. Providing functional support on how to model financial planning concepts.In addition, you will be responsible for creating and maintain knowledge base content, user training materials and interactive online training delivery.Product Support Specialist: DutiesMain point of contact for end-users of groups applicationsAssist end-users with in-depth functional support on how to model financial planning conceptsPromote user adoption of applications in line with group strategyDrive development and updates of training programs and support materialDeliver online user training sessionsReview user feedback and work with product and development teams for enhancementsProduct Support Specialist: DutiesExperience of working in financial servicesCashflow modelling technology – Voyant, Cashcalc, Xtoold+, IO PlanningKnowledge of UK financial planning conceptsThe permanent opportunity for a Product Support Specialist is a home-based position, paying a salary range of £40,000 to £45,000 plus benefits.This is an opportunity to join a global industry leader. For further information, please apply with an updated CV and reach out to Ajay Hayre on ajay.hayre@robertwalters.comRobert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates



  • Manchester, United Kingdom Robert Walters Full time

    Robert Walters is working in partnership with a Global fintech business, that provides financial-planning platform powered by both data and automated advice tools. Its software supports advisors and businesses to deliver bespoke planning, scenario modelling and guidance to a global client base. Due to continued expansion across global sites, they are keen to...


  • Manchester, United Kingdom Robert Walters Full time

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