Third Party Claims Team Manager
4 days ago
Job DescriptionThird Party Claims Team Manager Locations: You must be commutable to one of the following offices: Manchester, Chelmsford, Whitstable,(Hybrid working – typically 1 day per week in the office once probation is passed)Working in a growing, busy office environment, you will be leading and developing a team of Third Party claims handlers. Managing the performance of this team to ensure productivity, quality and customer service goals are maximised.You will work in partnership with other Team Managers in communicating and making agreed change happen across the Motor Claims Unit as a whole to support the achievement of business goals.You will also work closely with Technical Experts to develop your team to deliver a high level of performance to achieve those goals.ResponsibilitiesBe able to understand and guide handlers with third party and personal injury claims in line with claims practices, procedures and philosophies.\tContribute to and ensure direct reports work within agreed processes in order to deliver the business plan\tMeasure direct reports performance against KPI’s and SLA’s.\tProvide support to the Supervisor/Manager and ensure delivery of performance of direct reports in line with departmental requirements and in identifying inefficiencies with processes and procedures and implement changes to achieve improvement\tManage, motivate, deliver, set & monitor objectives of direct reports within the TP Team in order for them to carry out their responsibilities and meet agreed service and performance targets\tUndertake regular performance reviews with team members against key targets and objectives in order to identify business and personal developmental needs\tEnsure compliance to company reserving and payment philosophy.\tHandle team technical referrals on a daily basis\tAuthorise cheques in an accurate and timely manner, maintaining volume and cheque return data.\tDevelop and maintain relationships with key suppliers and Third Party agents, to include the interpretation of MI, and identifying/resolving issues not requiring escalation.\tHandle complaints in line with FCA/Company guidelines and timescales and adhere to FCA, TCF and Data Protection Regulations\tKnow, understand and apply the principles of TCF, and report any potential area of risk to your line manager\tComplete audits on team members and put development plans in place to address training needs\tDevelop teams technical knowledge\tAssist with the Recruitment needs of the Business including undertaking interviews and putting forward recommendationsKey SkillsFull TP experience in dealing with property damage, credit hire and personal injury.\tPrevious leadership experience in a TP claims environment is desirable.\tDemonstrates excellent communication and organisational skills\tDemonstrates good leadership skills\tStrong customer service and resolution skills\tAbility to mentor and train\tDemonstrates a full understanding and ability to implement delivery of department KPI’s and SLA’s
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Third Party Claims Team Manager
2 weeks ago
Manchester, United Kingdom Gerrard White Full timeThird Party Claims Team Manager Locations: You must be commutable to one of the following offices: Manchester, Chelmsford, Whitstable, (Hybrid working – typically 1 day per week in the office once probation is passed) Working in a growing, busy office environment, you will be leading and developing a team of Third Party claims handlers. Managing the...
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Third Party Claims Team Manager
7 days ago
Manchester, United Kingdom Vermelo RPO Full timeThird Party Claims Team Manager Locations: You must be commutable to one of the following offices: Manchester, Chelmsford, Whitstable, (Hybrid working – typically 1 day per week in the office once probation is passed) Working in a growing, busy office environment, you will be leading and developing a team of Third Party claims handlers. Managing the...
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Third Party Claims Team Manager
2 weeks ago
Manchester, United Kingdom Gerrard White Full timeJob DescriptionThird Party Claims Team Manager Locations: You must be commutable to one of the following offices: Manchester, Chelmsford, Whitstable,(Hybrid working – typically 1 day per week in the office once probation is passed)Working in a growing, busy office environment, you will be leading and developing a team of Third Party claims handlers....
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Third Party Claims Handler
7 days ago
Manchester, United Kingdom Vermelo RPO Full time**Claims Handler - Credit Hire** **Salary**: - £19,000-£25,000 depending on experience **Hours**: - Mon-Fri 9am-5pm, 35 hours per week **Hybrid**: - 4 days remote, 1 day in office per week **Overview** We are recruiting for Motor Third Party Claims Handlers to join our growing in-house Credit Hire Teams. You will be responsible for handling a portfolio of...
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Third Party Claims Intervention Advisor
2 weeks ago
Manchester, United Kingdom First Central Full time**We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.** What makes First Central different, that’s easy, we are ambitious and love to push the boundaries,...
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Third Party Claims Intervention Advisor
7 days ago
Manchester, United Kingdom First Central Services Full timeLocation: - Manchester - Salary: - £22,000 plus excellent company benefits - Department: - Customer & Operations **We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and...
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Third Party Property Damage Claims Handler
2 weeks ago
Manchester, United Kingdom Gerrard White Full timeClaims Handler (TPPD) Locations: Tunbridge Wells, Manchester, Whitstable Hybrid working – typically 1 day per week in the office once probation is complete About the Role We're looking for proactive and customer-focused Claims Handlers to join our growing team. You'll manage motor claim tasks, dealing with Third Party Property Damage. You will manage these...
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Third Party Property Damage Claims Handler
2 weeks ago
Manchester, United Kingdom Gerrard White Full timeJob DescriptionClaims Handler (TPPD) Locations: Tunbridge Wells, Manchester, WhitstableHybrid working – typically 1 day per week in the office once probation is completeAbout the RoleWe're looking for proactive and customer-focused Claims Handlers to join our growing team.You'll manage motor claim tasks, dealing with Third Party Property Damage. You will...
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Third Party Property Damage Claims Handler
2 weeks ago
Manchester, United Kingdom MPJ Recruitment Ltd Full timeJob DescriptionThird Party Property Damage (TPPD) Claims HandlerLocation: Office based in BoltonDivision: Claims ManagementHours: 35 hours per week, Monday-FridaySalary: £35,000+ exceptional benefitsAbout the RoleWe're seeking an experienced and motivated TPPD Claims Handler to join our expanding Claims Management division.In this pivotal role, you'll take...
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Third Party Injury Claims Handler
7 days ago
Manchester, United Kingdom RSA Full time**The Opportunity** Third Party Injury Claims Handler Location: Manchester (Hybrid) RSA is a multinational personal and commercial insurer operating across the UK, Ireland, continental Europe. As one of the world’s longest standing general insurers, we’ve learned a thing or two about risk the value of insurance to our customers. We combine our skills,...
