Supporter Relations Officer

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.Job DescriptionAs a Supporter Relations Officer, you will play a key role in providing fundraising and administrative support to the Fundraising directorate.Your work will ensure that supporter inquiries are handled with care, registrations for fundraising appeals and campaigns are seamlessly managed, and all fundraising events are executed to the highest standard.Key ResponsibilitiesManage supporter inquiries, registrations, and communications for fundraising appeals, campaigns, and events.Provide administrative assistance to ensure the smooth execution of fundraising activities across the directorate.Assist in planning and coordinating a variety of fundraising events to meet organisational goals.Oversee multiple ongoing activities, ensuring all tasks are completed accurately and efficiently.Collaboration: Work closely with colleagues across the charity to address issues and maintain seamless operations.Uphold the highest standards of Supporter Service, ensuring a positive experience for all stakeholders.What You'll NeedProficiency in Microsoft Office packagesExcellent written, verbal and oral communication skillsExperience in customer servicesAbility to multi-task and prioritise workloadPlease see the full job description hereApplication & Interview ProcessAs part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.Close date for applications: Sunday 4th January 2026 (due to the festive period, we aim to short list applications w/c 5th January 2026.)Salary: £23,600Contract: Contract Role (10 months)Based: Hybrid remote - Links Place EdinburghBenefits you'll LOVE:Flexible working. We're happy to discuss flexible working at the interview stage.25 days annual leave (exclusive of Bank Holidays)Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)Loan schemes for bikes; computers and season ticketsContinuous professional development opportunities.Industry-leading training programmesWellbeing and Employee Assistance ProgrammesEnhanced bereavement, family friendly and sickness benefitsAccess to Blue Light Card membershipSubsidised Eye CareMarie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.We're happy to accommodate any requests for reasonable adjustments. Please email any requests to recruitment@mariecurie.org.uk