Engineering Manager

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleKey ResponsibilitiesLeadership & Team ManagementManage and develop the Intune and macOS engineering teams, providing direction, coaching, and performance feedback. Lead global teams across multiple geographies and time zones, not limited to local office-based management. Define and drive the roadmap for device management services in alignment with enterprise priorities. Promote best practices in automation, zero-touch provisioning, and user experience.Technical & Operational OversightOversee the design and implementation of Intune device policies, compliance standards, and Conditional Access. Oversee JAMF Pro operations including macOS baselines, enrollment, and integration with identity/security platforms. Ensure security integration with Microsoft Defender, Apple frameworks, and compliance requirements. Handle escalations and provide guidance on complex technical issues. Ensure all environments supported are enterprise-scale (>10,000 endpoints). Drive automation and remediation via scripting (PowerShell required).Governance & CollaborationEnsure device management practices meet global IT and security standards. Partner with asset management, procurement, and finance teams to support lifecycle planning, cost allocation, and demand forecasting. Maintain consistent documentation, processes, and governance across teams.Stakeholder EngagementAct as the main point of contact for senior stakeholders regarding device management services. Work closely with IT operations, cybersecurity, and vendors to ensure service delivery and stability. Be available outside standard business hours as required, recognizing that this is not a strict 8–5 role.QualificationsWho You Are10+ years of experience in enterprise endpoint/device management, with at least 5 years in a managerial or leadership role. Strong technical background in Microsoft Intune (Autopilot, compliance, Conditional Access, Defender integration) and macOS/JAMF (policy management, automation, Apple Business Manager integration). Demonstrated experience managing enterprise-scale environments (>10,000 endpoints). Hands-on expertise in automation and diagnostics using PowerShell. Experience leading distributed/global technical teams. Strong communication and stakeholder management skills. Ability to balance technical priorities, user needs, and cost management.Preferred CertificationsMicrosoft Certified: Endpoint Administrator Associate (MD-102)JAMF Certified Admin or Expert (JAMF 300 or higher)ITIL v4 FoundationBeing YouDiversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get ReferredIf you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.