Compliance Planner FTC

The VacancyCompliance Planner (Maternity Cover)Location: Hybrid, based at one of our Divisional Offices (Bournemouth or Coventry)Contract Type: Fixed-Term Maternity Cover - up to 12 monthsSalary - Competitive + BenefitsMcCarthy Stone is seeking a highly organised and proactive Compliance Planner to join our Property Operations team on a maternity cover contract. This role plays a critical part in ensuring statutory compliance, safety management and the smooth operational running of our developments.You will support the Compliance Manager in the planning and coordination of statutory compliance activities and planned preventative maintenance (PPM), ensuring we meet our legal obligations and deliver excellent service across our estate.What You'll Be DoingManaging and scheduling compliance service events and remedial works through Fixflo, ensuring SLA deadlines are metTracking statutory compliance tasks and ensuring accurate record-keepingMonitoring contractor performance and working with the Supply Chain and Compliance teams to address risksImproving data visibility and system efficiency through effective Fixflo configurationResponding to incoming queries and system notifications, coordinating actions with other departmentsEscalating non-compliant issues and supporting timely recovery actionsSupporting wider compliance reporting, including OPSO submissionsManaging payment processes including raising purchase orders, chasing invoices and administering contra chargesActing as a Fixflo Champion within Property OperationsCollaborating closely with internal stakeholders to resolve obstacles and ensure timely project deliveryKey RelationshipsYou Will Work Closely WithProperty Operations, Services Operations, Services Commercial, Systems Support, Finance, Legal, and Multi-Tenure teams.About YouEducation & QualificationsGCSE Maths and English (Grade C/4 or above) or equivalentA commitment to ongoing professional developmentKnowledge & ExperienceExperience scheduling work in a customer-focused or service-driven environmentExperience planning property-related tasks (PPM, compliance, facilities or asset management)Strong understanding of property compliance obligationsExcellent administrative skills and confident use of digital systems and databasesExperience working within a matrix structure is desirableSkills & CompetenciesStrong organisational and time management skillsAble to work under pressure and meet tight deadlinesProficient in Microsoft Office and database administrationEffective stakeholder managementClear and professional written communicationCommercial awareness is desirablePersonal AttributesHighly organised and delivery focusedProfessional, approachable and team-orientedTenacious, proactive and able to manage competing prioritiesStrong relationship-building and communication skillsPositive attitude with a can-do approachWhy Join Us?This is an excellent opportunity to make a meaningful impact in a role that supports safety, compliance, and operational excellence across our developments. You'll be part of a collaborative team working with modern systems to improve compliance outcomes and service efficiency.Apply TodayIf you are organised, motivated and ready to make a difference, we would welcome your application. Apply now to help ensure our developments remain safe, compliant and well-maintained.About UsAs the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list